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Quiz

1/10
Peter Scholtes developed a matrix which looks at the relationship between how much a leader is
perceived to care, and how competent the leader is perceived to be. This matrix is often called the
'trust matrix'.
Based on Scholte’s Trust matrix, which of the following terms would apply to a leader that the team
thinks cares a lot, and is also very capable?
Select the answer
1 correct answer
A.
Trust
B.
Distrust
C.
Affection
D.
Respect

Quiz

2/10
Giving employees the right to make modest decisions in an independent and self-directing way, on
behalf of the organisation. Trusting employees to do the right thing, for example, when faced with a
customer complaint.
Select the answer
1 correct answer
A.
Entitlement
B.
Empowerment
C.
Endowment
D.
Endorsement

Quiz

3/10
‘Other people are only ever in it for themselves, and never act for honourable or unselfish reasons’.
Select the answer
1 correct answer
A.
Skepticism
B.
Empiricism
C.
Cynicism
D.
Schism

Quiz

4/10
Where an organisational internal customer / user deliberately circumvents the procurement
function, and buys from an external supplier without following due procedure. This is commonly
called:
Select the answer
1 correct answer
A.
Compliant spend
B.
Tail spend
C.
Iceman spend
D.
Maverick spend

Quiz

5/10
Management studies and experiments over several decades have found that increased participation
of workers in decision-making about changes tends to lead to (choose one):
Select the answer
1 correct answer
A.
Longer holidays / higher pay / more sunshine
B.
Never-ending debates / time-wasting / indecision
C.
Overcoming of resistance to change / increased co-operation and productivity
D.
Industrial stoppages / strikes / sabotage

Quiz

6/10
According to CIPS / Profex, which one of the following is not a connected stakeholder? Select one.
Select the answer
1 correct answer
A.
Shareholders
B.
Suppliers
C.
Customers
D.
Trade unions

Quiz

7/10
An expediter would be expected to primarily:
Select the answer
1 correct answer
A.
Undertake purchasing research
B.
Deliver in-house procurement training
C.
Chase up late or potentially late deliveries
D.
Pay invoices

Quiz

8/10
‘Positivity’ is about (choose one):
Select the answer
1 correct answer
A.
A tendency to develop theories
B.
A ‘can do’ attitude
C.
Adopting a particular viewpoint
D.
Knowledge of electronics

Quiz

9/10
‘I have my doubts about that’.
Select the answer
1 correct answer
A.
‘I’m not so sure’.
B.
A realist
C.
A fellow traveller
D.
A skeptic
E.
A cynic

Quiz

10/10
Thinking of Tannenbaum and Schmidt’s work, which of the following terms describes a leader @who
is not a dictator, but nonetheless makes the decisions. The team depends heavily on the lead-er, and
what the leader says'.
Select the answer
1 correct answer
A.
Autocratic
B.
Dictatorial
C.
Laissez-faire
D.
Democratic
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  • Quiz name:L3M4: CIPS Team Dynamics and Change
  • Total number of questions:90
  • Number of questions for the test:50
  • Pass score:80%

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