Quiz CompTIA Project+

Explanation for the
solution.
Define new requirements and record changes.
Assess the schedule, risk, and cost.
Perform a demonstration.
Obtain a sign off.
Update and test the deliverable.
Make an announcement on the company portal.
The change control process is a sequence of steps that helps to manage and document any changes
or modifications to a project scope, schedule, cost, quality, or resources. The change control process
typically involves the following steps:
Consult the RACI matrix. A RACI matrix is a tool that defines and clarifies the roles and
responsibilities of each team member for each task or activity in a project. RACI stands for
responsible, accountable, consulted, and informed. Consulting the RACI matrix can help to identify
who needs to be involved or informed about the change request and how to communicate with
them.
Define new requirements and record changes. The new requirements and changes are the details of
what needs to be modified or added to the project deliverables or objectives based on the customer
feedback or request. Defining and recording the new requirements and changes can help to
communicate and justify the need and rationale for the change and its implications on the project
scope and quality.
Assess the schedule, risk, and cost. The schedule, risk, and cost are the aspects of the project that
may be affected by the change request. Assessing the schedule, risk, and cost can help to determine
the impact and feasibility of the change and identify any possible alternatives or corrective actions to
minimize or avoid its negative effects.
Perform a demonstration. A demonstration is a presentation or show of how the modified or
updated deliverable works or meets the customer expectations or requirements. Performing a
demonstration can help to validate and verify that the change request has been implemented
correctly and effectively and to obtain feedback or approval from the customer or stakeholders.
Obtain a sign off. A sign off is a formal acceptance and approval of the change request and its
deliverables from the customer or stakeholders. Obtaining a sign off can help to confirm that the
change request has been completed successfully and satisfactorily and to close the change control
process.
Update and test the deliverable. The deliverable is the product or service that is produced or
provided by the project. Updating and testing the deliverable can help to ensure that it meets the
quality standards and criteria and that it works as expected after implementing the change request.
Make an announcement on the company portal. The company portal is a platform or channel that
allows internal communication and collaboration among employees within an organization. Making
an announcement on the company portal can help to inform and update other team members or
departments about the change request and its outcomes and to share any lessons learned or best
practices from the change control process.
Part2:
Risk register: A risk register is a document that identifies, analyzes, and records the potential risks or
uncertainties that may affect a project. Updating the risk register can help to capture any new or
modified risks that may arise from the change request and to plan and implement appropriate risk
responses.
Schedule: A schedule is a document that shows the planned start and end dates, durations,
dependencies, and progress of each task or activity in a project. Updating the schedule can help to
reflect any changes or adjustments to the project timeline or milestones that may result from the
change request and to monitor and control the project performance and delivery.
Statement of work: A statement of work (SOW) is a document that defines the scope, deliverables,
schedule, and terms and conditions of a project or contract. Updating the SOW can help to document
any changes or additions to the project scope or deliverables that may be requested or agreed upon
by the customer or stakeholders and to ensure alignment and agreement on what needs to be done
and how it will be done.
Change log: A change log is a document that tracks and records any changes or modifications that are
made to the project scope, schedule, cost, quality, or resources during a project. Updating the
change log can help to document the change request, approval, implementation, and impact of each
change and ensure traceability and transparency.
Option A is correct.
Option A is correct.
Part 1:
Change Control Process:
Consult the RACI matrix.
Option A is correct.
Explanation for the
solution.
Define new requirements and record changes.
Assess the schedule, risk, and cost.
Perform a demonstration.
Obtain a sign off.
Update and test the deliverable.
Make an announcement on the company portal.
The change control process is a sequence of steps that helps to manage and document any changes
or modifications to a project scope, schedule, cost, quality, or resources. The change control process
typically involves the fol

Option C,D are correct.
The project manager should hold sessions to understand user challenges and track system usage and
report user activity. These steps will help the project manager to identify the root causes of the
adoption issues and monitor the progress of the system utilization. They will also help to
communicate with the sales organization and provide feedback and support12

Option C is correct.
The project manager can use the survey results as an input for performance feedback for the project
team members. Performance feedback is a process of providing constructive and timely information
on the performance of individuals or teams in relation to project goals and
expectations. Performance feedback can help to motivate, improve, and recognize project team
members345
The survey results can be used as an input for performance feedback. Performance feedback involves
analyzing and evaluating the performance of the project team and project management against the
project plan, including identifying areas for improvement. The survey results can help identify these
areas for improvement and provide feedback to the project team on their performance. Reference:
CompTIA Project+ Study Guide Section 4.1.1

Option A is correct.
Evaluating the project is an activity that should be used in the closing phase of a project to support
the project triple constraint. This involves reviewing the project plan, deliverables, and outcomes to
ensure they meet the project objectives and requirements. Reference: CompTIA Project+ Study
Guide Section 4.4.4

Option C is correct.
The Pareto chart should be used to identify the most important causes of issues during a quality
analysis review. The Pareto chart is a graphical representation of the frequency and impact of
different causes, helping to identify the most common and impactful causes. Reference: CompTIA
Project+ Study Guide Section 3.3.3

Option B is correct.
The BEST way to coordinate management of multiple related projects is to establish a program. A
program is a group of related projects that are managed together to achieve specific strategic
business objectives. Reference: CompTIA Project+ Study Guide Section 2.2.1
The organization should establish a program to coordinate management of multiple related projects.
A program is a group of related projects, subprograms, and program activities that are managed in a
coordinated way to obtain benefits and control not available from managing them individually. A
program can help to align multiple projects with strategic goals, optimize resources and risks, and
deliver value to stakeholders.

Option D is correct.
Meeting minutes should be prepared to ensure team members who are absent remain informed
about assignments. Meeting minutes document what was discussed, decisions made, and
assignments given during a meeting, providing a record of the team's progress and ensuring absent
members are up-to-date. Reference: CompTIA Project+ Study Guide Section 4.2.2
The project manager should prepare meeting minutes to ensure team members who are absent
remain informed about assignments. Meeting minutes are a written record of what was discussed
and decided in a meeting. They usually include information such as attendees, agenda items, action
items, decisions made, issues raised, and deadlines assigned. Meeting minutes can help to
communicate important information to team members who could not attend the meeting and
provide a reference for future follow-up.

Option A is correct.
The project manager should use synchronous communication methods if they prefer to have
immediate contact with team members. Synchronous communication is a type of communication
that occurs in real time and allows for faster response times and more interactive discussions.
Examples of synchronous communication methods include phone calls, video conferences, instant
messaging, and face-to-face meetings. Synchronous communication can help to build rapport, clarify
doubts, and resolve issues quickly among team members.
Synchronous communication should be used when the project manager prefers to have immediate
contact with team members. Synchronous communication allows for real-time interaction and
feedback, enabling faster response times and more interactive discussions. Reference: CompTIA
Project+ Study Guide Section 3.1.3

Option C is correct.
The next step in the process after defining tasks, durations, resources, and costs is to seek baseline
approval. A baseline is an approved version of a project plan that serves as a reference point for
measuring progress and performance throughout the project lifecycle. A baseline typically includes
scope, schedule, cost, quality, and risk parameters. Seeking baseline approval involves presenting the
project plan to key stakeholders and obtaining their formal agreement on the project objectives and
deliverables. Baseline approval can help to establish clear expectations, avoid scope creep, and
facilitate change control during project execution.
The NEXT step after defining tasks, durations, resources, and costs during the planning phase is to
seek baseline approval. Baseline approval involves finalizing the project plan and gaining approval
from stakeholders, establishing the plan as the baseline for the project's performance. Reference:
CompTIA Project+ Study Guide Section 3.4.1

Option C is correct.
Submit a change request to the change control board. The project manager should submit a change
request to the change control board (CCB) if they realize that the project will not be completed on
time due to resource constraints. A change request is a formal proposal to modify any aspect of the
project, such as scope, schedule, cost, quality, or resources. A change request must be submitted to
the CCB, which is a group of stakeholders who are authorized to review and approve
changes. Submitting a change request can help to document the impact of the resource constraints
on the project and seek approval for any corrective actions or preventive actions12