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Quiz
Question 1/101/10
In the inbox locate the ''Flyer Template'' message. Save the message to the Documents folder as a
text file. Use default file name.
Check the image below to see the right answer:Select the answer
1 correct answer
See below for solution.Tap to select the message, go to File – Save As and select “Text Only” in Save As type
The correct answer is A. To save the "Flyer Template" message from the inbox into the Documents folder as a text file using the default file name, you would: 1. Open or select the "Flyer Template" message. 2. Go to File. 3. Choose Save As. 4. In the Save As dialog, select the Documents folder. 5. Set the Save as type to Text Only. 6. Leave the file name unchanged so the default name is used. 7. Save the file. This matches option A, which correctly describes the process.
Right Answer: A
Quiz
Question 2/102/10
Mark the ''Flyer Template'' message as Do not forward between today and tomorrow. Do not set a reminder.
Check the image below to see the right answer:Select the answer
1 correct answer
See below for solution.
The correct choice is A. The task is asking you to mark the "Flyer Template" email message as "Do not forward" and set the action so it applies between today and tomorrow. It also specifically says not to set a reminder. In Microsoft Outlook, this is done by using the message options or sensitivity/permissions settings, depending on the version and environment. The correct steps typically involve: 1. Opening or selecting the email message. 2. Applying the "Do not forward" permission or restriction. 3. Setting the time period so the restriction applies between today and tomorrow. 4. Leaving the reminder option unset. Why A is correct: The provided solution screenshot for option A matches the required configuration, showing the message marked with the appropriate forwarding restriction and no reminder selected. Since the instructions explicitly say not to set a reminder, A is the only option that satisfies both parts of the question. In short: - "Do not forward" is set correctly. - The date range is correct: today to tomorrow. - No reminder is enabled. Therefore, the correct answer is A.
Right Answer: A
Quiz
Question 3/103/10
Configure Outlook to set the default font for new email messages to Purple 14-point Candara.
Check the image below to see the right answer:Select the answer
1 correct answer
See below for solution.GO to File – Options – Mail – Stationary and fonts – personal stationary tab – New email messages
The correct answer is A. To change the default font used for new email messages in Outlook, you need to access the font settings under the Mail options. The specific path is: File Options Mail Stationery and Fonts Personal Stationery tab New mail messages From there, you can set: - Font: Candara - Size: 14 - Color: Purple This setting applies to new email messages you compose. Outlook lets you define separate font settings for: - New mail messages - Replying or forwarding messages - Composing plain text messages In this question, the requirement is only for new email messages, so the setting must be changed under New mail messages. Why A is correct: It correctly identifies the Outlook menu path and the section where the default font for new messages is configured. In short, the steps are: 1. Open File 2. Select Options 3. Click Mail 4. Choose Stationery and Fonts 5. On the Personal Stationery tab, click Font under New mail messages 6. Set Candara, 14 pt, Purple 7. Confirm and save So, A is the correct choice.
Right Answer: A
Quiz
Question 4/104/10
In the Drafts folder, open the ''Process Development'' message. Apply the Basic (Stylish) style set.
Send the message.
Check the image below to see the right answer:Select the answer
1 correct answer
See below for solution.In message body click on Format Text tab – Change styles – Style set – select Basic (Stylish)
The correct answer is A. To complete this task in Outlook, you need to open the message stored in the Drafts folder, then apply the Basic (Stylish) style set to the message body, and finally send the message. The steps are: 1. Open the Drafts folder. 2. Open the message named Process Development. 3. In the message window, go to the Format Text tab. 4. Click Change Styles. 5. Select Style Set. 6. Choose Basic (Stylish). 7. Send the message. Why this is correct: The question specifically asks for applying a style set to the message. In Outlook, style sets are changed from the Format Text tab under the Change Styles menu. Basic (Stylish) is the required style set, so selecting it and then sending the message satisfies the task. Therefore, option A is correct.
Right Answer: A
Quiz
Question 5/105/10
In the inbox, Locate the ''Update on Complaints?' message. From the message, create a meeting request that automatically includes the message content and invite all of the message recipients as attendees. Schedule the meeting to take place tomorrow, from 9:00 AM to 9:30 AM, in ''Garden;
Send the meeting request.
Check the image below to see the right answer:Select the answer
1 correct answer
See below for solution.Locate the message – Click on “Meeting” in Home Tab – Change meeting time and include “Garden” in location
The correct answer is A. To complete this task, you need to create a meeting request from the email message titled "Update on Complaints?" so that the email content is included in the meeting and all original recipients are added as attendees. The required steps are: 1. Open the "Update on Complaints?" message in the inbox. 2. Click Meeting from the Home tab. This creates a meeting request based on the email. 3. The message content is automatically included in the meeting body. 4. The email recipients are automatically added as attendees. 5. Set the meeting time to tomorrow from 9:00 AM to 9:30 AM. 6. Enter Garden in the location field. 7. Send the meeting request. Why A is correct: Option A describes exactly this process: locate the message, use Meeting from the Home tab, adjust the meeting time, and enter Garden as the location. This matches the task requirements. Why the other choices are not correct: No other options are provided, but any incorrect method would fail to either: - include the original message content, - invite the original recipients automatically, - or set the correct date, time, and location. So, the right answer is A.
Right Answer: A
Quiz
Question 6/106/10
Display the Calendar, Configure the view to display the schedule for the current work week.
Check the image below to see the right answer:Select the answer
1 correct answer
See below for solution.Click on colander and select “Work Week” in Arrange group
The correct answer is A. To display the Calendar and configure it to show the schedule for the current work week, you need to change the calendar view to Work Week. In Microsoft Outlook or similar calendar interfaces, the Work Week option shows only the standard working days, usually Monday through Friday, excluding weekends. How to do it: 1. Open the Calendar. 2. In the Arrange group, select Work Week. This changes the calendar display from Day, Week, Month, or another view to the current work week schedule. Why A is correct: The instruction matches the task exactly: it tells you to click Calendar and then choose Work Week from the Arrange group. This is the proper way to display the schedule for the current work week. Conclusion: Option A is correct because it correctly identifies the Calendar view setting needed to show the current work week.
Right Answer: A
Quiz
Question 7/107/10
Add the contact ''Dan Wilson” to the ''Management Team'' contact group. Save and close the contact
group.
Check the image below to see the right answer:Select the answer
1 correct answer
See below for solution.•On the Navigation bar, click People to view • Search the “management team” contact group • Double click the contact group • Click Add Members and then select the desired list and search and add members
The correct answer is A. To add Dan Wilson to the Management Team contact group, you need to open the contact group, add a member, and then save and close the group. The steps are: 1. Go to People from the Navigation bar. 2. Search for the Management Team contact group. 3. Double-click the contact group to open it. 4. Click Add Members. 5. Choose the option to add from existing contacts or from the address book, depending on what is available. 6. Search for Dan Wilson and add him to the group. 7. Save and close the contact group. Why A is correct: This option describes the proper procedure for editing a contact group and adding a member to it. Why the other options would be incorrect: If any other choices were provided, they would likely skip a required step, use the wrong menu, or fail to save the updated group properly. If you want, I can also rewrite this as a short exam-style rationale.
Right Answer: A
Quiz
Question 8/108/10
Configure Outlook to include and indent the original message text when you reply to a message.
Check the image below to see the right answer:Select the answer
1 correct answer
See below for solution.File – options – Mail – Replies and forwards – when replying to a message
The correct answer is A. To configure Outlook so that the original message text is included and indented when you reply, you need to change the reply settings in Outlook’s options. The correct path is: File Options Mail Replies and forwards Then select the setting that controls how replies are handled, such as including the original message text and indenting it in the reply. Why this is correct: Outlook has built-in reply behavior settings under the Mail section in Options. These settings determine whether the original message is: - included in the reply, - indented as quoted text, - or excluded entirely. By choosing the appropriate option under “When replying to a message,” Outlook will automatically format the original message beneath your response with indentation. Why the other options are not correct: Any option outside the Outlook Mail settings would not control how replies are formatted. The behavior asked in the question is specifically a message-reply formatting setting, so it must be configured through Outlook’s Mail options. In short: To include and indent the original message text in replies, go to File > Options > Mail > Replies and forwards and adjust the reply setting.
Right Answer: A
Quiz
Question 9/109/10
Reset the navigation pane buttons to the default settings.
Check the image below to see the right answer:Select the answer
1 correct answer
See below for solution.•On the Navigation Bar, click … • Click navigation options then click on Reset
The correct answer is A. In Microsoft Outlook, the navigation pane buttons can be customized, and if you want to return them to their original arrangement, you use the navigation options and reset feature. The steps are: 1. On the Navigation Bar, click the three dots (...) if they are visible. 2. Choose Navigation Options. 3. Click Reset. This restores the navigation pane buttons to the default settings. Why A is correct: Option A describes the exact menu path used to reset the navigation pane to its default configuration. In short: To reset the navigation pane buttons, open Navigation Options and select Reset.
Right Answer: A
Quiz
Question 10/1010/10
Configure Outlook to compose all outgoing messages in Rich Text format.
Check the image below to see the right answer:Select the answer
1 correct answer
See below for solution.File – options – mail – select Rich Text
To configure Outlook so that all outgoing messages are composed in Rich Text format, you need to change the message format setting in Outlook’s options. Correct answer: A In Outlook, the default message format for outgoing email can be set through the Mail settings. To make all new messages use Rich Text, follow these steps: 1. Open Outlook. 2. Go to File. 3. Select Options. 4. Click Mail. 5. Under the Compose messages section, find the option for composing messages in this format. 6. Choose Rich Text from the dropdown list. 7. Click OK to save the changes. Why this is correct: Rich Text format allows more formatting options than plain text, such as bold, colors, and alignment, while still being an Outlook-supported format. Setting it in the Mail options ensures all outgoing messages are created in this format by default. Why the other choices would be incorrect: Any option that does not change the default compose format in Outlook’s Mail settings would not achieve the requirement for all outgoing messages. The key setting must be adjusted under File > Options > Mail. So the correct solution is: File > Options > Mail > choose Rich Text.
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Quiz name:77-731: Outlook 2016: Core Communication, Collaboration and Email Skills
Total number of questions:34
Number of questions for the test:50
Pass score:80%
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