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Guide for AB-410: Microsoft Building Intelligent Applications

Quiz AB-410: Microsoft Building Intelligent Applications

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/ 10

Quiz

1/10
A company wants to automate follow-up emails after a lead is qualified in Dynamics 365. Which feature
should be implemented?
Select the answer
1 correct answer
A.
Power Automate
B.
Knowledge articles
C.
SharePoint lists
D.
Azure Monitor

Quiz

2/10
A company wants to track whether customer support agents are meeting response-time commitments.
Which feature should administrators configure?
Select the answer
1 correct answer
A.
Duplicate detection rules
B.
Service Level Agreements
C.
Business recommendations
D.
Document templates

Quiz

3/10
A company requires sales representatives to access Dynamics 365 records directly from Microsoft
Outlook. Which integration should be enabled?
Select the answer
1 correct answer
A.
Dynamics 365 App for Outlook
B.
Windows Defender
C.
Azure Sentinel
D.
SQL Server Reporting Services

Quiz

4/10
A company wants customer service cases to be distributed evenly among available support agents.
Which feature should be configured?
Select the answer
1 correct answer
A.
Forecasting dashboards
B.
Routing rules and queues
C.
Field-level auditing
D.
SharePoint integration

Quiz

5/10
A company wants to restrict access to salary-related fields within Dynamics 365 HR records. Which
security feature should administrators configure?
Select the answer
1 correct answer
A.
Business process flows
B.
Field security profiles
C.
Duplicate detection
D.
Knowledge articles

Quiz

6/10
A sales manager wants automated reminders for opportunities that have had no activity for seven days.
Which solution should be implemented?
Select the answer
1 correct answer
A.
Power Automate workflows
B.
Azure Firewall
C.
SharePoint permissions
D.
Exchange transport rules

Quiz

7/10
A company wants support agents to search existing solutions before creating new support tickets. Which
functionality should be enabled?
Select the answer
1 correct answer
A.
Knowledge Management
B.
Duplicate detection rules
C.
Microsoft Purview
D.
Azure Site Recovery

Quiz

8/10
A company wants sales forecasts to update automatically based on open opportunities. Which feature
should be configured?
Select the answer
1 correct answer
A.
Forecasting
B.
Document management
C.
Knowledge search
D.
Mailbox tracking

Quiz

9/10
A company wants support cases to escalate automatically if no agent updates occur within 24 hours.
Which feature should be used?
Select the answer
1 correct answer
A.
SLA KPIs and escalation workflows
B.
Power BI dashboards
C.
Azure Resource Manager
D.
Document templates

Quiz

10/10
A company wants users to upload customer-related documents directly to Dynamics 365 records. Which
integration should be implemented?
Select the answer
1 correct answer
A.
SharePoint integration
B.
Azure Kubernetes Service
C.
Hyper-V replication
D.
Windows Deployment Services
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Info quiz:

  • Quiz name:AB-410: Microsoft Building Intelligent Applications
  • Total number of questions:45
  • Number of questions for the test:50
  • Pass score:80%

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