Quiz Microsoft 365 Messaging

Topic 1, Contoso Ltd Overview General Overview Contoso, Ltd. is a national freight company in the United States. The company has 15,000 employees. Physical Locations Contoso has a main office in Houston and 10 branch offices that each contains 1,000 employees. Existing Environment Active Directory and Microsoft Exchange Server Environments The network contains an Active Directory forest named contoso.com. The forest contains one root domain named contoso.com and 10 child domains. All domain controllers run Windows Server 2019. The forest has Active Directory Certificate Services (AD CS) and Active Directory Federation Services (AD FS) deployed. You have a hybrid deployment of Exchange Server 2019 and Microsoft Office 365. There are 2,000 user mailboxes in Exchange Online. Each office contains two domain controllers and two Mailbox servers. the main office also contains an Edge transport server. The organization contains 100 public folders. The folders contain 80 GB of content. All email messages sent to contoso.com are delivered to Exchange Online. All messages sent to on- premises mailboxes are routed through the Edge Transport server. Advanced Threat Protection (ATP) is enabled and configured for the Office 365 tenant. Network Infrastructure Each office connects directly to the Internet by using a local connection. The offices connect to each other by using a WAN link. Requirements Planned Changes Contoso plans to implement the following changes: For all new users in the on-premises organization, provide an email address that uses the value of the Last Name attribute and the first two letters of the First Name attribute as a prefix. Decommission the public folders and replace the folders with a Microsoft 265 solution that maintains web access to the content. Technical Requirements Contoso identifies the following technical requirements: All email messages sent from a SMTP domain named adatum.com must never be identified as spam. Any solution to replace the public folders must include the ability to collaborate with shared calendars. Security Requirements Contoso identifies the following security requirements: The principle of least privilege must be applied to all users and permissions. All email messages sent from an SMTP domain named com to contoso.com must be encrypted. All users must be protected from accessing unsecure websites when they click on URLs embedded in email messages. If a user attempts to send an email message to a distribution group that contains more than 15 members by using Outlook, the user must receive a warning before sending the message. Problem statements Recently, a user named HelpdeskUser1 erroneously created several mailboxes. Helpdesk1user1 is a member of the Recipient Management management role group. Users who have a mailbox in office 365 report that it takes a long time for email messages containing attachments to be delivered. Exhibit Tap the image to zoom

Topic 1, Contoso Ltd Overview General Overview Contoso, Ltd. is a national freight company in the United States. The company has 15,000 employees. Physical Locations Contoso has a main office in Houston and 10 branch offices that each contains 1,000 employees. Existing Environment Active Directory and Microsoft Exchange Server Environments The network contains an Active Directory forest named contoso.com. The forest contains one root domain named contoso.com and 10 child domains. All domain controllers run Windows Server 2019. The forest has Active Directory Certificate Services (AD CS) and Active Directory Federation Services (AD FS) deployed. You have a hybrid deployment of Exchange Server 2019 and Microsoft Office 365. There are 2,000 user mailboxes in Exchange Online. Each office contains two domain controllers and two Mailbox servers. the main office also contains an Edge transport server. The organization contains 100 public folders. The folders contain 80 GB of content. All email messages sent to contoso.com are delivered to Exchange Online. All messages sent to on- premises mailboxes are routed through the Edge Transport server. Advanced Threat Protection (ATP) is enabled and configured for the Office 365 tenant. Network Infrastructure Each office connects directly to the Internet by using a local connection. The offices connect to each other by using a WAN link. Requirements Planned Changes Contoso plans to implement the following changes: For all new users in the on-premises organization, provide an email address that uses the value of the Last Name attribute and the first two letters of the First Name attribute as a prefix. Decommission the public folders and replace the folders with a Microsoft 265 solution that maintains web access to the content. Technical Requirements Contoso identifies the following technical requirements: All email messages sent from a SMTP domain named adatum.com must never be identified as spam. Any solution to replace the public folders must include the ability to collaborate with shared calendars. Security Requirements Contoso identifies the following security requirements: The principle of least privilege must be applied to all users and permissions. All email messages sent from an SMTP domain named com to contoso.com must be encrypted. All users must be protected from accessing unsecure websites when they click on URLs embedded in email messages. If a user attempts to send an email message to a distribution group that contains more than 15 members by using Outlook, the user must receive a warning before sending the message. Problem statements Recently, a user named HelpdeskUser1 erroneously created several mailboxes. Helpdesk1user1 is a member of the Recipient Management management role group. Users who have a mailbox in office 365 report that it takes a long time for email messages containing attachments to be delivered. Exhibit Tap the image to zoom

Topic 1, Contoso Ltd Overview General Overview Contoso, Ltd. is a national freight company in the United States. The company has 15,000 employees. Physical Locations Contoso has a main office in Houston and 10 branch offices that each contains 1,000 employees. Existing Environment Active Directory and Microsoft Exchange Server Environments The network contains an Active Directory forest named contoso.com. The forest contains one root domain named contoso.com and 10 child domains. All domain controllers run Windows Server 2019. The forest has Active Directory Certificate Services (AD CS) and Active Directory Federation Services (AD FS) deployed. You have a hybrid deployment of Exchange Server 2019 and Microsoft Office 365. There are 2,000 user mailboxes in Exchange Online. Each office contains two domain controllers and two Mailbox servers. the main office also contains an Edge transport server. The organization contains 100 public folders. The folders contain 80 GB of content. All email messages sent to contoso.com are delivered to Exchange Online. All messages sent to on- premises mailboxes are routed through the Edge Transport server. Advanced Threat Protection (ATP) is enabled and configured for the Office 365 tenant. Network Infrastructure Each office connects directly to the Internet by using a local connection. The offices connect to each other by using a WAN link. Requirements Planned Changes Contoso plans to implement the following changes: For all new users in the on-premises organization, provide an email address that uses the value of the Last Name attribute and the first two letters of the First Name attribute as a prefix. Decommission the public folders and replace the folders with a Microsoft 265 solution that maintains web access to the content. Technical Requirements Contoso identifies the following technical requirements: All email messages sent from a SMTP domain named adatum.com must never be identified as spam. Any solution to replace the public folders must include the ability to collaborate with shared calendars. Security Requirements Contoso identifies the following security requirements: The principle of least privilege must be applied to all users and permissions. All email messages sent from an SMTP domain named com to contoso.com must be encrypted. All users must be protected from accessing unsecure websites when they click on URLs embedded in email messages. If a user attempts to send an email message to a distribution group that contains more than 15 members by using Outlook, the user must receive a warning before sending the message. Problem statements Recently, a user named HelpdeskUser1 erroneously created several mailboxes. Helpdesk1user1 is a member of the Recipient Management management role group. Users who have a mailbox in office 365 report that it takes a long time for email messages containing attachments to be delivered. Exhibit Tap the image to zoom

Topic 1, Contoso Ltd Overview General Overview Contoso, Ltd. is a national freight company in the United States. The company has 15,000 employees. Physical Locations Contoso has a main office in Houston and 10 branch offices that each contains 1,000 employees. Existing Environment Active Directory and Microsoft Exchange Server Environments The network contains an Active Directory forest named contoso.com. The forest contains one root domain named contoso.com and 10 child domains. All domain controllers run Windows Server 2019. The forest has Active Directory Certificate Services (AD CS) and Active Directory Federation Services (AD FS) deployed. You have a hybrid deployment of Exchange Server 2019 and Microsoft Office 365. There are 2,000 user mailboxes in Exchange Online. Each office contains two domain controllers and two Mailbox servers. the main office also contains an Edge transport server. The organization contains 100 public folders. The folders contain 80 GB of content. All email messages sent to contoso.com are delivered to Exchange Online. All messages sent to on- premises mailboxes are routed through the Edge Transport server. Advanced Threat Protection (ATP) is enabled and configured for the Office 365 tenant. Network Infrastructure Each office connects directly to the Internet by using a local connection. The offices connect to each other by using a WAN link. Requirements Planned Changes Contoso plans to implement the following changes: For all new users in the on-premises organization, provide an email address that uses the value of the Last Name attribute and the first two letters of the First Name attribute as a prefix. Decommission the public folders and replace the folders with a Microsoft 265 solution that maintains web access to the content. Technical Requirements Contoso identifies the following technical requirements: All email messages sent from a SMTP domain named adatum.com must never be identified as spam. Any solution to replace the public folders must include the ability to collaborate with shared calendars. Security Requirements Contoso identifies the following security requirements: The principle of least privilege must be applied to all users and permissions. All email messages sent from an SMTP domain named com to contoso.com must be encrypted. All users must be protected from accessing unsecure websites when they click on URLs embedded in email messages. If a user attempts to send an email message to a distribution group that contains more than 15 members by using Outlook, the user must receive a warning before sending the message. Problem statements Recently, a user named HelpdeskUser1 erroneously created several mailboxes. Helpdesk1user1 is a member of the Recipient Management management role group. Users who have a mailbox in office 365 report that it takes a long time for email messages containing attachments to be delivered. Exhibit Tap the image to zoom

Topic 1, Contoso Ltd Overview General Overview Contoso, Ltd. is a national freight company in the United States. The company has 15,000 employees. Physical Locations Contoso has a main office in Houston and 10 branch offices that each contains 1,000 employees. Existing Environment Active Directory and Microsoft Exchange Server Environments The network contains an Active Directory forest named contoso.com. The forest contains one root domain named contoso.com and 10 child domains. All domain controllers run Windows Server 2019. The forest has Active Directory Certificate Services (AD CS) and Active Directory Federation Services (AD FS) deployed. You have a hybrid deployment of Exchange Server 2019 and Microsoft Office 365. There are 2,000 user mailboxes in Exchange Online. Each office contains two domain controllers and two Mailbox servers. the main office also contains an Edge transport server. The organization contains 100 public folders. The folders contain 80 GB of content. All email messages sent to contoso.com are delivered to Exchange Online. All messages sent to on- premises mailboxes are routed through the Edge Transport server. Advanced Threat Protection (ATP) is enabled and configured for the Office 365 tenant. Network Infrastructure Each office connects directly to the Internet by using a local connection. The offices connect to each other by using a WAN link. Requirements Planned Changes Contoso plans to implement the following changes: For all new users in the on-premises organization, provide an email address that uses the value of the Last Name attribute and the first two letters of the First Name attribute as a prefix. Decommission the public folders and replace the folders with a Microsoft 265 solution that maintains web access to the content. Technical Requirements Contoso identifies the following technical requirements: All email messages sent from a SMTP domain named adatum.com must never be identified as spam. Any solution to replace the public folders must include the ability to collaborate with shared calendars. Security Requirements Contoso identifies the following security requirements: The principle of least privilege must be applied to all users and permissions. All email messages sent from an SMTP domain named com to contoso.com must be encrypted. All users must be protected from accessing unsecure websites when they click on URLs embedded in email messages. If a user attempts to send an email message to a distribution group that contains more than 15 members by using Outlook, the user must receive a warning before sending the message. Problem statements Recently, a user named HelpdeskUser1 erroneously created several mailboxes. Helpdesk1user1 is a member of the Recipient Management management role group. Users who have a mailbox in office 365 report that it takes a long time for email messages containing attachments to be delivered. Exhibit Tap the image to zoom

Topic 1, Contoso Ltd Overview General Overview Contoso, Ltd. is a national freight company in the United States. The company has 15,000 employees. Physical Locations Contoso has a main office in Houston and 10 branch offices that each contains 1,000 employees. Existing Environment Active Directory and Microsoft Exchange Server Environments The network contains an Active Directory forest named contoso.com. The forest contains one root domain named contoso.com and 10 child domains. All domain controllers run Windows Server 2019. The forest has Active Directory Certificate Services (AD CS) and Active Directory Federation Services (AD FS) deployed. You have a hybrid deployment of Exchange Server 2019 and Microsoft Office 365. There are 2,000 user mailboxes in Exchange Online. Each office contains two domain controllers and two Mailbox servers. the main office also contains an Edge transport server. The organization contains 100 public folders. The folders contain 80 GB of content. All email messages sent to contoso.com are delivered to Exchange Online. All messages sent to on- premises mailboxes are routed through the Edge Transport server. Advanced Threat Protection (ATP) is enabled and configured for the Office 365 tenant. Network Infrastructure Each office connects directly to the Internet by using a local connection. The offices connect to each other by using a WAN link. Requirements Planned Changes Contoso plans to implement the following changes: For all new users in the on-premises organization, provide an email address that uses the value of the Last Name attribute and the first two letters of the First Name attribute as a prefix. Decommission the public folders and replace the folders with a Microsoft 265 solution that maintains web access to the content. Technical Requirements Contoso identifies the following technical requirements: All email messages sent from a SMTP domain named adatum.com must never be identified as spam. Any solution to replace the public folders must include the ability to collaborate with shared calendars. Security Requirements Contoso identifies the following security requirements: The principle of least privilege must be applied to all users and permissions. All email messages sent from an SMTP domain named com to contoso.com must be encrypted. All users must be protected from accessing unsecure websites when they click on URLs embedded in email messages. If a user attempts to send an email message to a distribution group that contains more than 15 members by using Outlook, the user must receive a warning before sending the message. Problem statements Recently, a user named HelpdeskUser1 erroneously created several mailboxes. Helpdesk1user1 is a member of the Recipient Management management role group. Users who have a mailbox in office 365 report that it takes a long time for email messages containing attachments to be delivered. Exhibit Tap the image to zoom

Topic 1, Contoso Ltd Overview General Overview Contoso, Ltd. is a national freight company in the United States. The company has 15,000 employees. Physical Locations Contoso has a main office in Houston and 10 branch offices that each contains 1,000 employees. Existing Environment Active Directory and Microsoft Exchange Server Environments The network contains an Active Directory forest named contoso.com. The forest contains one root domain named contoso.com and 10 child domains. All domain controllers run Windows Server 2019. The forest has Active Directory Certificate Services (AD CS) and Active Directory Federation Services (AD FS) deployed. You have a hybrid deployment of Exchange Server 2019 and Microsoft Office 365. There are 2,000 user mailboxes in Exchange Online. Each office contains two domain controllers and two Mailbox servers. the main office also contains an Edge transport server. The organization contains 100 public folders. The folders contain 80 GB of content. All email messages sent to contoso.com are delivered to Exchange Online. All messages sent to on- premises mailboxes are routed through the Edge Transport server. Advanced Threat Protection (ATP) is enabled and configured for the Office 365 tenant. Network Infrastructure Each office connects directly to the Internet by using a local connection. The offices connect to each other by using a WAN link. Requirements Planned Changes Contoso plans to implement the following changes: For all new users in the on-premises organization, provide an email address that uses the value of the Last Name attribute and the first two letters of the First Name attribute as a prefix. Decommission the public folders and replace the folders with a Microsoft 265 solution that maintains web access to the content. Technical Requirements Contoso identifies the following technical requirements: All email messages sent from a SMTP domain named adatum.com must never be identified as spam. Any solution to replace the public folders must include the ability to collaborate with shared calendars. Security Requirements Contoso identifies the following security requirements: The principle of least privilege must be applied to all users and permissions. All email messages sent from an SMTP domain named com to contoso.com must be encrypted. All users must be protected from accessing unsecure websites when they click on URLs embedded in email messages. If a user attempts to send an email message to a distribution group that contains more than 15 members by using Outlook, the user must receive a warning before sending the message. Problem statements Recently, a user named HelpdeskUser1 erroneously created several mailboxes. Helpdesk1user1 is a member of the Recipient Management management role group. Users who have a mailbox in office 365 report that it takes a long time for email messages containing attachments to be delivered. Exhibit Tap the image to zoom

Topic 2, Litware, inc Case Study Overview Litware, Inc. is food service supplier in Europe. Physical Locations Litware has a main office in Paris and branch offices in Munich, London, Brussels, Vienna, and Rome. Each branch office has its own compliance officer. Existing Environment The network contains one Active Directory forest named litware.com. The forest contains a single Active Directory domain. Each office is configured as an Active Directory site. Each branch office is represented organizational unit (OU) in an OU named Offices in Active Directory. Each branch office has a special Administrators group that contains the delegated administrators for that office. Each Administrators group is named based on its location in a format of RegionalAdmins_Brussels, RegionalAdmins_Munich, RegionalAdmins_London, RegionalAdmins_Vienna and RegionalAdmins_Rome. Network Infrastructure Each office contains two domain controllers from the litware.com domain. All the domain controllers are configured as DNS servers. All client computers connect only to the DNS servers in their respective office. All offices have a high-speed connection to the Internet. Each office connects to the Internet by using a VPN appliance. Each office has the following servers and client computers: One reverse proxy appliance Tap the image to zoom One Microsoft Exchange Server 2019 server Tap the image to zoom One Windows Server Update Services (WSUS) server Tap the image to zoom Computers that run Windows 10 and have Microsoft Office 2019 installed. Tap the image to zoom The office in Brussels contains an Exchange Server 2016 server that has the Unified Messaging role installed and hosted voicemail configured. Mailboxes are hosted on all the Exchange servers. Public folders are hosted only on an Exchange server in the main office. Litware uses a disjoint namespace to access the servers. Each user has an archive mailbox. Archiving is configured to use the default settings. Exchange services are published to the internet by using a reverse proxy in each office. A full backup of Exchange is performed nightly. Incremental backups occur every six hours. All the users in the transport department connect to network resources by using a connection in the main office. Requirements Planned Changes Litware plans to implement the following changes: Implement calendar sharing to partner companies. Implement a solution that prevents malware from being delivered to end users. Use personal archives to eliminate the need for PST files. Ensure the Brussels office and move all the users in the Brussels office to the main office. All the mailboxes in the Brussels office will be moved to a server in the main office. Implement a compliance solution to ensure that items deleted from public folders are retained. If an item in a public folder is modified, the original version of the item must be available. Technical Requirements Litware identifies the following technical requirements: Minimize administrative effort. Use the principle of least privilege. Ensure that junk email is deleted automatically after 14 days. Ensure that sent items and deleted items are deleted automatically after 30 days. Ensure that users in the customer service department can open multiple mailboxes. Ensure that all the former Brussels office users always maintain access to hosted voicemail. Ensure that the staff in the IT department can manage the email environment without and-user involvement. Ensure that users cannot recover email messages that are deleted from the Junk Email folder and the Deleted Items. Ensure that if an email message has a spam confidence level (SCL) of 3 or higher, the message automatically moves to the Junk Email folder. Problem statements The transport department users report that accessing a public folder named TransportPF is sometimes very slow. Users in the customer service department report that Microsoft Outlook sometimes hangs when many mailboxes are open.

Topic 2, Litware, inc Case Study Overview Litware, Inc. is food service supplier in Europe. Physical Locations Litware has a main office in Paris and branch offices in Munich, London, Brussels, Vienna, and Rome. Each branch office has its own compliance officer. Existing Environment The network contains one Active Directory forest named litware.com. The forest contains a single Active Directory domain. Each office is configured as an Active Directory site. Each branch office is represented organizational unit (OU) in an OU named Offices in Active Directory. Each branch office has a special Administrators group that contains the delegated administrators for that office. Each Administrators group is named based on its location in a format of RegionalAdmins_Brussels, RegionalAdmins_Munich, RegionalAdmins_London, RegionalAdmins_Vienna and RegionalAdmins_Rome. Network Infrastructure Each office contains two domain controllers from the litware.com domain. All the domain controllers are configured as DNS servers. All client computers connect only to the DNS servers in their respective office. All offices have a high-speed connection to the Internet. Each office connects to the Internet by using a VPN appliance. Each office has the following servers and client computers: One reverse proxy appliance Tap the image to zoom One Microsoft Exchange Server 2019 server Tap the image to zoom One Windows Server Update Services (WSUS) server Tap the image to zoom Computers that run Windows 10 and have Microsoft Office 2019 installed. Tap the image to zoom The office in Brussels contains an Exchange Server 2016 server that has the Unified Messaging role installed and hosted voicemail configured. Mailboxes are hosted on all the Exchange servers. Public folders are hosted only on an Exchange server in the main office. Litware uses a disjoint namespace to access the servers. Each user has an archive mailbox. Archiving is configured to use the default settings. Exchange services are published to the internet by using a reverse proxy in each office. A full backup of Exchange is performed nightly. Incremental backups occur every six hours. All the users in the transport department connect to network resources by using a connection in the main office. Requirements Planned Changes Litware plans to implement the following changes: Implement calendar sharing to partner companies. Implement a solution that prevents malware from being delivered to end users. Use personal archives to eliminate the need for PST files. Ensure the Brussels office and move all the users in the Brussels office to the main office. All the mailboxes in the Brussels office will be moved to a server in the main office. Implement a compliance solution to ensure that items deleted from public folders are retained. If an item in a public folder is modified, the original version of the item must be available. Technical Requirements Litware identifies the following technical requirements: Minimize administrative effort. Use the principle of least privilege. Ensure that junk email is deleted automatically after 14 days. Ensure that sent items and deleted items are deleted automatically after 30 days. Ensure that users in the customer service department can open multiple mailboxes. Ensure that all the former Brussels office users always maintain access to hosted voicemail. Ensure that the staff in the IT department can manage the email environment without and-user involvement. Ensure that users cannot recover email messages that are deleted from the Junk Email folder and the Deleted Items. Ensure that if an email message has a spam confidence level (SCL) of 3 or higher, the message automatically moves to the Junk Email folder. Problem statements The transport department users report that accessing a public folder named TransportPF is sometimes very slow. Users in the customer service department report that Microsoft Outlook sometimes hangs when many mailboxes are open.

Topic 2, Litware, inc Case Study Overview Litware, Inc. is food service supplier in Europe. Physical Locations Litware has a main office in Paris and branch offices in Munich, London, Brussels, Vienna, and Rome. Each branch office has its own compliance officer. Existing Environment The network contains one Active Directory forest named litware.com. The forest contains a single Active Directory domain. Each office is configured as an Active Directory site. Each branch office is represented organizational unit (OU) in an OU named Offices in Active Directory. Each branch office has a special Administrators group that contains the delegated administrators for that office. Each Administrators group is named based on its location in a format of RegionalAdmins_Brussels, RegionalAdmins_Munich, RegionalAdmins_London, RegionalAdmins_Vienna and RegionalAdmins_Rome. Network Infrastructure Each office contains two domain controllers from the litware.com domain. All the domain controllers are configured as DNS servers. All client computers connect only to the DNS servers in their respective office. All offices have a high-speed connection to the Internet. Each office connects to the Internet by using a VPN appliance. Each office has the following servers and client computers: One reverse proxy appliance Tap the image to zoom One Microsoft Exchange Server 2019 server Tap the image to zoom One Windows Server Update Services (WSUS) server Tap the image to zoom Computers that run Windows 10 and have Microsoft Office 2019 installed. Tap the image to zoom The office in Brussels contains an Exchange Server 2016 server that has the Unified Messaging role installed and hosted voicemail configured. Mailboxes are hosted on all the Exchange servers. Public folders are hosted only on an Exchange server in the main office. Litware uses a disjoint namespace to access the servers. Each user has an archive mailbox. Archiving is configured to use the default settings. Exchange services are published to the internet by using a reverse proxy in each office. A full backup of Exchange is performed nightly. Incremental backups occur every six hours. All the users in the transport department connect to network resources by using a connection in the main office. Requirements Planned Changes Litware plans to implement the following changes: Implement calendar sharing to partner companies. Implement a solution that prevents malware from being delivered to end users. Use personal archives to eliminate the need for PST files. Ensure the Brussels office and move all the users in the Brussels office to the main office. All the mailboxes in the Brussels office will be moved to a server in the main office. Implement a compliance solution to ensure that items deleted from public folders are retained. If an item in a public folder is modified, the original version of the item must be available. Technical Requirements Litware identifies the following technical requirements: Minimize administrative effort. Use the principle of least privilege. Ensure that junk email is deleted automatically after 14 days. Ensure that sent items and deleted items are deleted automatically after 30 days. Ensure that users in the customer service department can open multiple mailboxes. Ensure that all the former Brussels office users always maintain access to hosted voicemail. Ensure that the staff in the IT department can manage the email environment without and-user involvement. Ensure that users cannot recover email messages that are deleted from the Junk Email folder and the Deleted Items. Ensure that if an email message has a spam confidence level (SCL) of 3 or higher, the message automatically moves to the Junk Email folder. Problem statements The transport department users report that accessing a public folder named TransportPF is sometimes very slow. Users in the customer service department report that Microsoft Outlook sometimes hangs when many mailboxes are open.