Quiz about Certification Exam, Microsoft, Microsoft 365 Certified: Collaboration Communications Systems Engineer Associate

Question 1

DRAG DROP
You are replacing the on-site PBX at the Georgia warehouse with Teams.
You need to maintain the functionality of the PBX after migrating to Teams.
Which sequence of steps should you perform? To answer, drag the appropriate steps to the correct
locations. Each step may be used once, more than once, or not at all. You may need to drag the split
bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.

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Accepted Answer

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Question 2

You need to recommend a solution for the new United Kingdom retail site. The solution must meet
the technical requirements. Which three actions should you include in the recommendation? Each
correct answer presents part of the solution. NOTE Each correct selection is worth one point.

Accepted Answer

From the Microsoft Teams admin center, assign a voice routing policy to the users.

Accepted Answer

From the Microsoft Teams admin center, modify the dial-out settings of the users.

Accepted Answer

From the Microsoft Teams admin center, order five user numbers.

Answer

From the Microsoft 365 admin center, modify the office phone numbers of the users.

Answer

From the Microsoft Teams admin center, assign the phone numbers to the users.

Answer

From the Microsoft 36S admin center, create a support ticket to request five phone numbers.

Answer

From the Microsoft Teams admin center, assign a calling policy to the users.

Question 3

You are configuring the new call queue to replace the response group.
Which setting should you disable to ensure that the agents can receive calls from the call queue?

Accepted Answer

Conference mode

Answer

Music on hold

Answer

Attendant routing

Answer

Round robin

Question 4

HOTSPOT
You need to assign a phone number to User1 to meet the technical requirements.
How should you complete the command? To answer, select the appropriate options in the answer
area.
NOTE: Each correct selection is worth one point.

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Accepted Answer

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Question 5

HOTSPOT
You need to ensure that numbers dialed from the Melbourne warehouse conform to the dialing rules
of the phone earner. How should you complete the command? To answer, select the appropriate
options in the answer are

a. NOTE: Each correct selection is worth one point.

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Accepted Answer

Option is correct.
Box 1: Grant-CsDialOutPolicy
Box 2: '^\+613(\d(9})$'
TESTLET-1.
Litware Case Study 1
This is a case study. Case studies are not timed separately. You can use as much exam time as you
would like to complete each case. However, there may be additional case studies and sections on
this exam. You must manage your time to ensure that you are able to complete all questions included
on this exam in the time provided.
To answer the questions included in a case study, you will need to reference into rm.it ion that is
provided in the case study. Case studies might contain exhibits and other resources that provide
more information about the scenario that is described in the case study. Each question is
independent of the other questions in this case study.
At the end of this case study, a review screen will appear. This screen allows you to review your
answers and to make changes before you move to the next section of the exam. After you begin a
new section, you cannot return to this section-To start the case study
To display the first question in this case study, click the Next button. Use the buttons in the left pane
to explore the content of the case study before you answer the questions. Clicking these buttons
displays information such as business requirements, existing environment, and problem statements.
If the case study has an All Information tab, note that the information displayed is identical to the
information displayed on the subsequent tabs. When you are ready to answer a question, click the
Question button to return to the question.
Overview
Litware, Inc. is an online retailer.
Litware is replacing its telephony platform with Microsoft Teams Phone.
Currently, all users are assigned Microsoft 365 E3 licenses.
Telephony Environment
The existing telecommunications system has several third-party IP-PBXes at the corporate and
warehouse sites- Currently, the PBXes are linked through the corporate WAN and an inter-office dial
plan is in place.
A unique PSTN direct inward dial (DID) is assigned to each user. The last five digits of each DID are
used as an extension.
Litware piloted Microsoft Skype for Business Server Enterprise Voice, but has since decided to
migrate directly to Teams Phone. During the pilot, a response group was created, and the response
group is still in use. Agents in the response group use Skype for Business Server-certified handsets.
Locations
Litware has global retail stores and datacenters-
The telephony topology contains the following four types of sites:
Corporate sites
The corporate sites contain information workers who collaborate by using the Teams desktop client
and SharePoint Online.
The reception desk at each corporate site has an analog intercom with an integrated door control.
Each intercom connects to an existing PBX by using an FXS Analog Telephony Adapter (ATA).
SIP trunks are delivered directJy to the site by using a resilient WAN that connects directly to the on-
site PBX solution.
Wa rehouse sites
The warehouse sites are critical to the business. Users at these sites use either the Teams desktop
client or the Teams mobile client.
Each warehouse has a public announcement (PA) system that connects to the PBX by using a SIP ATA
along with the sites' existing ISDN trunks.
Currently, users ax the company's warehouse in Georgia can call the PA system by dialing 123456.
All calls to emergency services from the warehouses are played over the warehouses' PA system
automatically.
WAN connectivity at the warehouses can be unreliable, so local PSTN connectivity is preferred as
compared to centrally hosted connectivity.
Retail sites
Each retail site has only one or two desk phones and a specialized point of sale (POS) computer that
cannot run the desktop or web versions of the Teams client-Users at the retail sites have the Teams
app and an associated data plan installed on their mobile device. Currently, each retail site uses a
managed SD-WAN appliance to connect to both the internet and the corporate WAN. The users
report that in the event of an internet outage at the retail sites, they can use their mobile devices,
which have strong reception.
Planned Changes
Litware plans to implement the following changes:
• Maintain the existing emergency call PA integration.
• Replace the existing IP-PBX solutions by using Teams Phone.
• Consolidate all its PSTN trunks by using region-specific datacenters, wherever possible.
During the planned deployment of Teams Phone, Litware will open a new retail site in the United
Kingdom that will have five users. Litware does not have any existing telephony in the United
Kingdom. Management at the new retail site wants to use Microsoft Teams Calling Plans for the
users.
You are opening a new warehouse site in Melbourne. The new warehouse will connect to a phone
carrier by using a Session Border Controller (SBC). Dialing rules are an area code of two digits
beginning with a zero followed by a subscriber number of eight digits. For example, an E.164 number
of +61370105550 will be translated to 03 7010 5550, and +61255505550 will be translated to 02
5550 5550.
Technical Requirements
Litware identifies the following technical requirements:
- Minimize the amount of voice traffic over the-WAN.
- Whenever possible, use natively supported Teams solutions.
• Avoid replacing existing analog device adapters and SIP phones.
• Assign a Microsoft 365 Phone System license to all the users listed in a CSV file.
• Ensure that the retail sites can place and receive calls in the event of a WAN failure.
• Assign a phone number of +61370105550 to a user named User1. User1 is located at a corporate
site.
• Ensure that the warehouse sites maintain calling in the event of an internet outage or Teams
service failure.
• Provide users at the United Kingdom retail site with phone numbers. The users must only be
allowed to make in-country calls.
• Replace the response group from the Skype for Business Server Voice Enterprise pilot with a call
queue. The agents must be able to use their existing handset.

Question 6

You need to recommend a PSTN solution for the Teams Phone deployment at the retail sites. The
solution must meet the technical requirements.

What should you include in the recommendation?

Accepted Answer

Operator Connect

Answer

Teams Calling Plans

Answer

Direct Routing without media bypass

Answer

Direct Routing with media bypass

Question 7

HOTSPOT

You need to assign a license to users to meet the technical requirements.

How should you complete the PowerShell script? To answer, select the appropriate options in the
answer area.

NOTE: Each correct selection is worth one point.

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Accepted Answer

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Question 8

You need to connect the analog intercoms to Teams Phone.

Which two actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.

Accepted Answer

Register the ATAs with a Teams-certified SBC.

Accepted Answer

Enable Direct Routing to a Teams-certified SBC.

Answer

Create a trusted application endpoint for Teams.

Answer

Create a resource account for each intercom.

Answer

Create a configuration profile for IP phones.

Question 9

DRAG DROP

You need to migrate a Vancouver facility user named jsmith from Skype for Business Server to Teams.

Which three actions should you perform in sequence? To answer, move the appropriate actions from
the list of actions to the answer area and arrange them in the correct order.

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Accepted Answer

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Question 10

Once Direct Routing is deployed, you need to prepare the environment to support a reams SBA in the
Vancouver facility. The solution must meet the technical requirements.
Which three actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.

Accepted Answer

Register an application in Azure Active Directory (Azure AD).

Accepted Answer

Run the New-CsTeMsSurvivablcBranchAppliancc Cmdlet.

Accepted Answer

Configure the S8C for media bypass.

Answer

Enroll the SBA server in Microsoft Intune.

Answer

Configure the SBC for call forking.

Answer

Enable ForwardPAI on the online voice gateway.

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