Quiz Microsoft Power Platform Solution Architect

Topic 1, First Up Consulting
Case study
This is a case study. Case studies are not timed separately. You can use as much exam time as you
would like to complete each case. However, there may be additional case studies and sections on
this exam. You must manage your time to ensure that you are able to complete all questions included
on this exam in the time provided.
To answer the questions included in a case study, you will need to reference information that is
provided in the case study. Case studies might contain exhibits and other resources that provide
more information about the scenario that is described in the case study. Each question is
independent of the other questions in this case study.
At the end of this case study, a review screen will appear. This screen allows you to review your
answers and to make changes before you move to the next section of the exam. After you begin a
new section, you cannot return to this section.
To start the case study
To display the first question in this case study, click the Next button. Use the buttons in the left pane
to explore the content of the case study before you answer the questions. Clicking these buttons
displays information such as business requirements, existing environment, and problem statements.
If the case study has an All Information tab, note that the information displayed is identical to the
information displayed on the subsequent tabs. When you are ready to answer a question, click the
Question button to return to the question.
Background
First Up Consulting recruits information technology (IT) workers for temporary or permanent
positions at client companies. The company operates offices in multiple countries/regions.
First Up has both full-time and part-time employees. The company has a team or worker support
agents that respond to inquiries from current and prospective workers. Some of the worker support
agents are multilingual.
The company does not have a standardized tool used for reporting purposes. The organization
engages you to implement a new Power Platform solution. Workers are managed by a dedicated
team that includes one primary recruiter and a contract assistant. Many client companies live in
areas that do not allow for mobile data connections.
Current environment
Existing systems and processes
First Up uses an on-premises system to manage current and historical patient data including
medications and medical visits.
The company plans to reference historical data in the existing system. The records held in these
systems will not be migrated to the new solution except for medication information.
Employee authentication with the existing system is provided by an on-premises Active Directory
instance that is linked to Azure Active Directory.
An appointment record is created for each visit with a worker. The record includes worker contact
information, preferred language, the date and time of the appointment, and other relevant data.
This information is reviewed by the worker’s primary recruiter.
First Up has no current capabilities for forecasting future worker needs based on the data held.
Client company visits
Before First Up signs a contract to place workers at a client company, a member of the audit team
visits the company and interviews company management. Audit members use different types of
devices including Android and iOS devices. First Up has no plans to require the use of a single type of
device. Audit team members currently record information about workers on paper forms. Team
members enter information from paper forms into the system when they return to the office.
First Up audits client companies at least once each year but may schedule additional visits based on
feedback from workers that they place at a client company.
Requirements
General
There is no standardized communication tool across the company, and this causes communication
issues between different teams.
First up employees must be able to contact each other by using a secure system to ask and answer
questions about medical cases.
Workers must be able to communicate in near real-time with worker support agents.
Client company visits
Audit team records must be locked after they have been reviewed by a First Up manager. No further
edits to the record can be carried out. This must be implemented using standard available system
functionality.
Audit teams must be able to enter records of their visits to the companies where they have or may
place workers. Audit teams must be able to update any necessary records with the latest
information.
The solution must support tracking of security clearance information for a worker including the date,
status, and certifying agency.
When a worker makes an appointment, the appointments must appear in the timeline for the
worker’s contact record.
Job history information
The solution must provide a worker appointment booking system that can access worker historical
job placement data.
The solution must allow employees to associate a primary recruiter with each worker. The solution
must also allow multiple secondary recruiters to be associated with each worker.
Every worker assessment performed must be validated and countersigned by the primary recruiter
for a worker.
Job posting data from previous work engagements must be accessible by the Power Platform
solution to ensure that new job postings are accurate.
First Up staff members must be able to view and update worker records. They must be able to see
current and historical job placement data on the same form in the new solution.
Worker access
The solution must support workers that speak different languages. The solution must provide
automatic translation capabilities.
The solution must support near real-time communications between workers and recruiters.
Workers must be able to view their records online. Workers must be able to enter any additional
information that is required by or may be helpful to recruiters.
The solution must provide workers a way to search for general information about available positions.
Workers must be able to request copies of their records by using a chatbot. Workers must be able to
provide information to a recruiter as needed.
Data platform
Audit teams must have the ability to view worker information on their mobile devices.
Audit teams must be able to record data during visits to locations where workers are placed.
The solution must support the ability for a corporate governance auditing team to periodically audit
the organization’s records, policies, and procedures.
Reporting and analytics
The reporting and analytics team must be able to create reports that include data from all facilities
and all workers.
Management reports must present an overview of the entire organization. Other reports may be
limited to specific offices.
You must create dashboards that show the status across all groups of workers. The dashboards must
be embedded into the Power Platform apps. Updates to data must be displayed in near real time.
Security
Authentication for all user types must be managed by a single platform. IT teams must use
PowerShell to apply security permissions for users.
Worker records must only be viewed by the recruiting office that the worker visits.
Worker still records must be archived after ten years and are then removed from the main system.
Worker information must not be deleted from the system while skill and job placement history
records for the worker exist in the system.
User security roles must be customized to ensure that users are able to interact only with the specific
data in which they need access.
Workers must be able to sign into a portal by using their own email address. Workers must be
required to use a secure method of authentication to be able to view their data.
Alerts regarding the number of recruited and placed at client companies must be updated as
background processes.
Issues
The organization reports the following issues:
Recruiters report that they cannot see historical job placement data for workers.
API usage reports show that the number of API calls made exceeds limits. This causes delays saving
data.
Users cannot view Power BI reports within the Power Platform apps.
Some security clearance information for workers not visible from within the Power Platform solution.
Audit teams report that they cannot view or edit worker data when the device on which they access
the solution does not have network connectivity.
The testing ream reports that one of the canvas apps is not working as expected. An error message
displays as specific pages load.

Topic 1, First Up Consulting
Case study
This is a case study. Case studies are not timed separately. You can use as much exam time as you
would like to complete each case. However, there may be additional case studies and sections on
this exam. You must manage your time to ensure that you are able to complete all questions included
on this exam in the time provided.
To answer the questions included in a case study, you will need to reference information that is
provided in the case study. Case studies might contain exhibits and other resources that provide
more information about the scenario that is described in the case study. Each question is
independent of the other questions in this case study.
At the end of this case study, a review screen will appear. This screen allows you to review your
answers and to make changes before you move to the next section of the exam. After you begin a
new section, you cannot return to this section.
To start the case study
To display the first question in this case study, click the Next button. Use the buttons in the left pane
to explore the content of the case study before you answer the questions. Clicking these buttons
displays information such as business requirements, existing environment, and problem statements.
If the case study has an All Information tab, note that the information displayed is identical to the
information displayed on the subsequent tabs. When you are ready to answer a question, click the
Question button to return to the question.
Background
First Up Consulting recruits information technology (IT) workers for temporary or permanent
positions at client companies. The company operates offices in multiple countries/regions.
First Up has both full-time and part-time employees. The company has a team or worker support
agents that respond to inquiries from current and prospective workers. Some of the worker support
agents are multilingual.
The company does not have a standardized tool used for reporting purposes. The organization
engages you to implement a new Power Platform solution. Workers are managed by a dedicated
team that includes one primary recruiter and a contract assistant. Many client companies live in
areas that do not allow for mobile data connections.
Current environment
Existing systems and processes
First Up uses an on-premises system to manage current and historical patient data including
medications and medical visits.
The company plans to reference historical data in the existing system. The records held in these
systems will not be migrated to the new solution except for medication information.
Employee authentication with the existing system is provided by an on-premises Active Directory
instance that is linked to Azure Active Directory.
An appointment record is created for each visit with a worker. The record includes worker contact
information, preferred language, the date and time of the appointment, and other relevant data.
This information is reviewed by the worker’s primary recruiter.
First Up has no current capabilities for forecasting future worker needs based on the data held.
Client company visits
Before First Up signs a contract to place workers at a client company, a member of the audit team
visits the company and interviews company management. Audit members use different types of
devices including Android and iOS devices. First Up has no plans to require the use of a single type of
device. Audit team members currently record information about workers on paper forms. Team
members enter information from paper forms into the system when they return to the office.
First Up audits client companies at least once each year but may schedule additional visits based on
feedback from workers that they place at a client company.
Requirements
General
There is no standardized communication tool across the company, and this causes communication
issues between different teams.
First up employees must be able to contact each other by using a secure system to ask and answer
questions about medical cases.
Workers must be able to communicate in near real-time with worker support agents.
Client company visits
Audit team records must be locked after they have been reviewed by a First Up manager. No further
edits to the record can be carried out. This must be implemented using standard available system
functionality.
Audit teams must be able to enter records of their visits to the companies where they have or may
place workers. Audit teams must be able to update any necessary records with the latest
information.
The solution must support tracking of security clearance information for a worker including the date,
status, and certifying agency.
When a worker makes an appointment, the appointments must appear in the timeline for the
worker’s contact record.
Job history information
The solution must provide a worker appointment booking system that can access worker historical
job placement data.
The solution must allow employees to associate a primary recruiter with each worker. The solution
must also allow multiple secondary recruiters to be associated with each worker.
Every worker assessment performed must be validated and countersigned by the primary recruiter
for a worker.
Job posting data from previous work engagements must be accessible by the Power Platform
solution to ensure that new job postings are accurate.
First Up staff members must be able to view and update worker records. They must be able to see
current and historical job placement data on the same form in the new solution.
Worker access
The solution must support workers that speak different languages. The solution must provide
automatic translation capabilities.
The solution must support near real-time communications between workers and recruiters.
Workers must be able to view their records online. Workers must be able to enter any additional
information that is required by or may be helpful to recruiters.
The solution must provide workers a way to search for general information about available positions.
Workers must be able to request copies of their records by using a chatbot. Workers must be able to
provide information to a recruiter as needed.
Data platform
Audit teams must have the ability to view worker information on their mobile devices.
Audit teams must be able to record data during visits to locations where workers are placed.
The solution must support the ability for a corporate governance auditing team to periodically audit
the organization’s records, policies, and procedures.
Reporting and analytics
The reporting and analytics team must be able to create reports that include data from all facilities
and all workers.
Management reports must present an overview of the entire organization. Other reports may be
limited to specific offices.
You must create dashboards that show the status across all groups of workers. The dashboards must
be embedded into the Power Platform apps. Updates to data must be displayed in near real time.
Security
Authentication for all user types must be managed by a single platform. IT teams must use
PowerShell to apply security permissions for users.
Worker records must only be viewed by the recruiting office that the worker visits.
Worker still records must be archived after ten years and are then removed from the main system.
Worker information must not be deleted from the system while skill and job placement history
records for the worker exist in the system.
User security roles must be customized to ensure that users are able to interact only with the specific
data in which they need access.
Workers must be able to sign into a portal by using their own email address. Workers must be
required to use a secure method of authentication to be able to view their data.
Alerts regarding the number of recruited and placed at client companies must be updated as
background processes.
Issues
The organization reports the following issues:
Recruiters report that they cannot see historical job placement data for workers.
API usage reports show that the number of API calls made exceeds limits. This causes delays saving
data.
Users cannot view Power BI reports within the Power Platform apps.
Some security clearance information for workers not visible from within the Power Platform solution.
Audit teams report that they cannot view or edit worker data when the device on which they access
the solution does not have network connectivity.
The testing ream reports that one of the canvas apps is not working as expected. An error message
displays as specific pages load.

Topic 1, First Up Consulting
Case study
This is a case study. Case studies are not timed separately. You can use as much exam time as you
would like to complete each case. However, there may be additional case studies and sections on
this exam. You must manage your time to ensure that you are able to complete all questions included
on this exam in the time provided.
To answer the questions included in a case study, you will need to reference information that is
provided in the case study. Case studies might contain exhibits and other resources that provide
more information about the scenario that is described in the case study. Each question is
independent of the other questions in this case study.
At the end of this case study, a review screen will appear. This screen allows you to review your
answers and to make changes before you move to the next section of the exam. After you begin a
new section, you cannot return to this section.
To start the case study
To display the first question in this case study, click the Next button. Use the buttons in the left pane
to explore the content of the case study before you answer the questions. Clicking these buttons
displays information such as business requirements, existing environment, and problem statements.
If the case study has an All Information tab, note that the information displayed is identical to the
information displayed on the subsequent tabs. When you are ready to answer a question, click the
Question button to return to the question.
Background
First Up Consulting recruits information technology (IT) workers for temporary or permanent
positions at client companies. The company operates offices in multiple countries/regions.
First Up has both full-time and part-time employees. The company has a team or worker support
agents that respond to inquiries from current and prospective workers. Some of the worker support
agents are multilingual.
The company does not have a standardized tool used for reporting purposes. The organization
engages you to implement a new Power Platform solution. Workers are managed by a dedicated
team that includes one primary recruiter and a contract assistant. Many client companies live in
areas that do not allow for mobile data connections.
Current environment
Existing systems and processes
First Up uses an on-premises system to manage current and historical patient data including
medications and medical visits.
The company plans to reference historical data in the existing system. The records held in these
systems will not be migrated to the new solution except for medication information.
Employee authentication with the existing system is provided by an on-premises Active Directory
instance that is linked to Azure Active Directory.
An appointment record is created for each visit with a worker. The record includes worker contact
information, preferred language, the date and time of the appointment, and other relevant data.
This information is reviewed by the worker’s primary recruiter.
First Up has no current capabilities for forecasting future worker needs based on the data held.
Client company visits
Before First Up signs a contract to place workers at a client company, a member of the audit team
visits the company and interviews company management. Audit members use different types of
devices including Android and iOS devices. First Up has no plans to require the use of a single type of
device. Audit team members currently record information about workers on paper forms. Team
members enter information from paper forms into the system when they return to the office.
First Up audits client companies at least once each year but may schedule additional visits based on
feedback from workers that they place at a client company.
Requirements
General
There is no standardized communication tool across the company, and this causes communication
issues between different teams.
First up employees must be able to contact each other by using a secure system to ask and answer
questions about medical cases.
Workers must be able to communicate in near real-time with worker support agents.
Client company visits
Audit team records must be locked after they have been reviewed by a First Up manager. No further
edits to the record can be carried out. This must be implemented using standard available system
functionality.
Audit teams must be able to enter records of their visits to the companies where they have or may
place workers. Audit teams must be able to update any necessary records with the latest
information.
The solution must support tracking of security clearance information for a worker including the date,
status, and certifying agency.
When a worker makes an appointment, the appointments must appear in the timeline for the
worker’s contact record.
Job history information
The solution must provide a worker appointment booking system that can access worker historical
job placement data.
The solution must allow employees to associate a primary recruiter with each worker. The solution
must also allow multiple secondary recruiters to be associated with each worker.
Every worker assessment performed must be validated and countersigned by the primary recruiter
for a worker.
Job posting data from previous work engagements must be accessible by the Power Platform
solution to ensure that new job postings are accurate.
First Up staff members must be able to view and update worker records. They must be able to see
current and historical job placement data on the same form in the new solution.
Worker access
The solution must support workers that speak different languages. The solution must provide
automatic translation capabilities.
The solution must support near real-time communications between workers and recruiters.
Workers must be able to view their records online. Workers must be able to enter any additional
information that is required by or may be helpful to recruiters.
The solution must provide workers a way to search for general information about available positions.
Workers must be able to request copies of their records by using a chatbot. Workers must be able to
provide information to a recruiter as needed.
Data platform
Audit teams must have the ability to view worker information on their mobile devices.
Audit teams must be able to record data during visits to locations where workers are placed.
The solution must support the ability for a corporate governance auditing team to periodically audit
the organization’s records, policies, and procedures.
Reporting and analytics
The reporting and analytics team must be able to create reports that include data from all facilities
and all workers.
Management reports must present an overview of the entire organization. Other reports may be
limited to specific offices.
You must create dashboards that show the status across all groups of workers. The dashboards must
be embedded into the Power Platform apps. Updates to data must be displayed in near real time.
Security
Authentication for all user types must be managed by a single platform. IT teams must use
PowerShell to apply security permissions for users.
Worker records must only be viewed by the recruiting office that the worker visits.
Worker still records must be archived after ten years and are then removed from the main system.
Worker information must not be deleted from the system while skill and job placement history
records for the worker exist in the system.
User security roles must be customized to ensure that users are able to interact only with the specific
data in which they need access.
Workers must be able to sign into a portal by using their own email address. Workers must be
required to use a secure method of authentication to be able to view their data.
Alerts regarding the number of recruited and placed at client companies must be updated as
background processes.
Issues
The organization reports the following issues:
Recruiters report that they cannot see historical job placement data for workers.
API usage reports show that the number of API calls made exceeds limits. This causes delays saving
data.
Users cannot view Power BI reports within the Power Platform apps.
Some security clearance information for workers not visible from within the Power Platform solution.
Audit teams report that they cannot view or edit worker data when the device on which they access
the solution does not have network connectivity.
The testing ream reports that one of the canvas apps is not working as expected. An error message
displays as specific pages load.

Topic 1, First Up Consulting
Case study
This is a case study. Case studies are not timed separately. You can use as much exam time as you
would like to complete each case. However, there may be additional case studies and sections on
this exam. You must manage your time to ensure that you are able to complete all questions included
on this exam in the time provided.
To answer the questions included in a case study, you will need to reference information that is
provided in the case study. Case studies might contain exhibits and other resources that provide
more information about the scenario that is described in the case study. Each question is
independent of the other questions in this case study.
At the end of this case study, a review screen will appear. This screen allows you to review your
answers and to make changes before you move to the next section of the exam. After you begin a
new section, you cannot return to this section.
To start the case study
To display the first question in this case study, click the Next button. Use the buttons in the left pane
to explore the content of the case study before you answer the questions. Clicking these buttons
displays information such as business requirements, existing environment, and problem statements.
If the case study has an All Information tab, note that the information displayed is identical to the
information displayed on the subsequent tabs. When you are ready to answer a question, click the
Question button to return to the question.
Background
First Up Consulting recruits information technology (IT) workers for temporary or permanent
positions at client companies. The company operates offices in multiple countries/regions.
First Up has both full-time and part-time employees. The company has a team or worker support
agents that respond to inquiries from current and prospective workers. Some of the worker support
agents are multilingual.
The company does not have a standardized tool used for reporting purposes. The organization
engages you to implement a new Power Platform solution. Workers are managed by a dedicated
team that includes one primary recruiter and a contract assistant. Many client companies live in
areas that do not allow for mobile data connections.
Current environment
Existing systems and processes
First Up uses an on-premises system to manage current and historical patient data including
medications and medical visits.
The company plans to reference historical data in the existing system. The records held in these
systems will not be migrated to the new solution except for medication information.
Employee authentication with the existing system is provided by an on-premises Active Directory
instance that is linked to Azure Active Directory.
An appointment record is created for each visit with a worker. The record includes worker contact
information, preferred language, the date and time of the appointment, and other relevant data.
This information is reviewed by the worker’s primary recruiter.
First Up has no current capabilities for forecasting future worker needs based on the data held.
Client company visits
Before First Up signs a contract to place workers at a client company, a member of the audit team
visits the company and interviews company management. Audit members use different types of
devices including Android and iOS devices. First Up has no plans to require the use of a single type of
device. Audit team members currently record information about workers on paper forms. Team
members enter information from paper forms into the system when they return to the office.
First Up audits client companies at least once each year but may schedule additional visits based on
feedback from workers that they place at a client company.
Requirements
General
There is no standardized communication tool across the company, and this causes communication
issues between different teams.
First up employees must be able to contact each other by using a secure system to ask and answer
questions about medical cases.
Workers must be able to communicate in near real-time with worker support agents.
Client company visits
Audit team records must be locked after they have been reviewed by a First Up manager. No further
edits to the record can be carried out. This must be implemented using standard available system
functionality.
Audit teams must be able to enter records of their visits to the companies where they have or may
place workers. Audit teams must be able to update any necessary records with the latest
information.
The solution must support tracking of security clearance information for a worker including the date,
status, and certifying agency.
When a worker makes an appointment, the appointments must appear in the timeline for the
worker’s contact record.
Job history information
The solution must provide a worker appointment booking system that can access worker historical
job placement data.
The solution must allow employees to associate a primary recruiter with each worker. The solution
must also allow multiple secondary recruiters to be associated with each worker.
Every worker assessment performed must be validated and countersigned by the primary recruiter
for a worker.
Job posting data from previous work engagements must be accessible by the Power Platform
solution to ensure that new job postings are accurate.
First Up staff members must be able to view and update worker records. They must be able to see
current and historical job placement data on the same form in the new solution.
Worker access
The solution must support workers that speak different languages. The solution must provide
automatic translation capabilities.
The solution must support near real-time communications between workers and recruiters.
Workers must be able to view their records online. Workers must be able to enter any additional
information that is required by or may be helpful to recruiters.
The solution must provide workers a way to search for general information about available positions.
Workers must be able to request copies of their records by using a chatbot. Workers must be able to
provide information to a recruiter as needed.
Data platform
Audit teams must have the ability to view worker information on their mobile devices.
Audit teams must be able to record data during visits to locations where workers are placed.
The solution must support the ability for a corporate governance auditing team to periodically audit
the organization’s records, policies, and procedures.
Reporting and analytics
The reporting and analytics team must be able to create reports that include data from all facilities
and all workers.
Management reports must present an overview of the entire organization. Other reports may be
limited to specific offices.
You must create dashboards that show the status across all groups of workers. The dashboards must
be embedded into the Power Platform apps. Updates to data must be displayed in near real time.
Security
Authentication for all user types must be managed by a single platform. IT teams must use
PowerShell to apply security permissions for users.
Worker records must only be viewed by the recruiting office that the worker visits.
Worker still records must be archived after ten years and are then removed from the main system.
Worker information must not be deleted from the system while skill and job placement history
records for the worker exist in the system.
User security roles must be customized to ensure that users are able to interact only with the specific
data in which they need access.
Workers must be able to sign into a portal by using their own email address. Workers must be
required to use a secure method of authentication to be able to view their data.
Alerts regarding the number of recruited and placed at client companies must be updated as
background processes.
Issues
The organization reports the following issues:
Recruiters report that they cannot see historical job placement data for workers.
API usage reports show that the number of API calls made exceeds limits. This causes delays saving
data.
Users cannot view Power BI reports within the Power Platform apps.
Some security clearance information for workers not visible from within the Power Platform solution.
Audit teams report that they cannot view or edit worker data when the device on which they access
the solution does not have network connectivity.
The testing ream reports that one of the canvas apps is not working as expected. An error message
displays as specific pages load.

Topic 1, First Up Consulting
Case study
This is a case study. Case studies are not timed separately. You can use as much exam time as you
would like to complete each case. However, there may be additional case studies and sections on
this exam. You must manage your time to ensure that you are able to complete all questions included
on this exam in the time provided.
To answer the questions included in a case study, you will need to reference information that is
provided in the case study. Case studies might contain exhibits and other resources that provide
more information about the scenario that is described in the case study. Each question is
independent of the other questions in this case study.
At the end of this case study, a review screen will appear. This screen allows you to review your
answers and to make changes before you move to the next section of the exam. After you begin a
new section, you cannot return to this section.
To start the case study
To display the first question in this case study, click the Next button. Use the buttons in the left pane
to explore the content of the case study before you answer the questions. Clicking these buttons
displays information such as business requirements, existing environment, and problem statements.
If the case study has an All Information tab, note that the information displayed is identical to the
information displayed on the subsequent tabs. When you are ready to answer a question, click the
Question button to return to the question.
Background
First Up Consulting recruits information technology (IT) workers for temporary or permanent
positions at client companies. The company operates offices in multiple countries/regions.
First Up has both full-time and part-time employees. The company has a team or worker support
agents that respond to inquiries from current and prospective workers. Some of the worker support
agents are multilingual.
The company does not have a standardized tool used for reporting purposes. The organization
engages you to implement a new Power Platform solution. Workers are managed by a dedicated
team that includes one primary recruiter and a contract assistant. Many client companies live in
areas that do not allow for mobile data connections.
Current environment
Existing systems and processes
First Up uses an on-premises system to manage current and historical patient data including
medications and medical visits.
The company plans to reference historical data in the existing system. The records held in these
systems will not be migrated to the new solution except for medication information.
Employee authentication with the existing system is provided by an on-premises Active Directory
instance that is linked to Azure Active Directory.
An appointment record is created for each visit with a worker. The record includes worker contact
information, preferred language, the date and time of the appointment, and other relevant data.
This information is reviewed by the worker’s primary recruiter.
First Up has no current capabilities for forecasting future worker needs based on the data held.
Client company visits
Before First Up signs a contract to place workers at a client company, a member of the audit team
visits the company and interviews company management. Audit members use different types of
devices including Android and iOS devices. First Up has no plans to require the use of a single type of
device. Audit team members currently record information about workers on paper forms. Team
members enter information from paper forms into the system when they return to the office.
First Up audits client companies at least once each year but may schedule additional visits based on
feedback from workers that they place at a client company.
Requirements
General
There is no standardized communication tool across the company, and this causes communication
issues between different teams.
First up employees must be able to contact each other by using a secure system to ask and answer
questions about medical cases.
Workers must be able to communicate in near real-time with worker support agents.
Client company visits
Audit team records must be locked after they have been reviewed by a First Up manager. No further
edits to the record can be carried out. This must be implemented using standard available system
functionality.
Audit teams must be able to enter records of their visits to the companies where they have or may
place workers. Audit teams must be able to update any necessary records with the latest
information.
The solution must support tracking of security clearance information for a worker including the date,
status, and certifying agency.
When a worker makes an appointment, the appointments must appear in the timeline for the
worker’s contact record.
Job history information
The solution must provide a worker appointment booking system that can access worker historical
job placement data.
The solution must allow employees to associate a primary recruiter with each worker. The solution
must also allow multiple secondary recruiters to be associated with each worker.
Every worker assessment performed must be validated and countersigned by the primary recruiter
for a worker.
Job posting data from previous work engagements must be accessible by the Power Platform
solution to ensure that new job postings are accurate.
First Up staff members must be able to view and update worker records. They must be able to see
current and historical job placement data on the same form in the new solution.
Worker access
The solution must support workers that speak different languages. The solution must provide
automatic translation capabilities.
The solution must support near real-time communications between workers and recruiters.
Workers must be able to view their records online. Workers must be able to enter any additional
information that is required by or may be helpful to recruiters.
The solution must provide workers a way to search for general information about available positions.
Workers must be able to request copies of their records by using a chatbot. Workers must be able to
provide information to a recruiter as needed.
Data platform
Audit teams must have the ability to view worker information on their mobile devices.
Audit teams must be able to record data during visits to locations where workers are placed.
The solution must support the ability for a corporate governance auditing team to periodically audit
the organization’s records, policies, and procedures.
Reporting and analytics
The reporting and analytics team must be able to create reports that include data from all facilities
and all workers.
Management reports must present an overview of the entire organization. Other reports may be
limited to specific offices.
You must create dashboards that show the status across all groups of workers. The dashboards must
be embedded into the Power Platform apps. Updates to data must be displayed in near real time.
Security
Authentication for all user types must be managed by a single platform. IT teams must use
PowerShell to apply security permissions for users.
Worker records must only be viewed by the recruiting office that the worker visits.
Worker still records must be archived after ten years and are then removed from the main system.
Worker information must not be deleted from the system while skill and job placement history
records for the worker exist in the system.
User security roles must be customized to ensure that users are able to interact only with the specific
data in which they need access.
Workers must be able to sign into a portal by using their own email address. Workers must be
required to use a secure method of authentication to be able to view their data.
Alerts regarding the number of recruited and placed at client companies must be updated as
background processes.
Issues
The organization reports the following issues:
Recruiters report that they cannot see historical job placement data for workers.
API usage reports show that the number of API calls made exceeds limits. This causes delays saving
data.
Users cannot view Power BI reports within the Power Platform apps.
Some security clearance information for workers not visible from within the Power Platform solution.
Audit teams report that they cannot view or edit worker data when the device on which they access
the solution does not have network connectivity.
The testing ream reports that one of the canvas apps is not working as expected. An error message
displays as specific pages load.

Topic 1, First Up Consulting
Case study
This is a case study. Case studies are not timed separately. You can use as much exam time as you
would like to complete each case. However, there may be additional case studies and sections on
this exam. You must manage your time to ensure that you are able to complete all questions included
on this exam in the time provided.
To answer the questions included in a case study, you will need to reference information that is
provided in the case study. Case studies might contain exhibits and other resources that provide
more information about the scenario that is described in the case study. Each question is
independent of the other questions in this case study.
At the end of this case study, a review screen will appear. This screen allows you to review your
answers and to make changes before you move to the next section of the exam. After you begin a
new section, you cannot return to this section.
To start the case study
To display the first question in this case study, click the Next button. Use the buttons in the left pane
to explore the content of the case study before you answer the questions. Clicking these buttons
displays information such as business requirements, existing environment, and problem statements.
If the case study has an All Information tab, note that the information displayed is identical to the
information displayed on the subsequent tabs. When you are ready to answer a question, click the
Question button to return to the question.
Background
First Up Consulting recruits information technology (IT) workers for temporary or permanent
positions at client companies. The company operates offices in multiple countries/regions.
First Up has both full-time and part-time employees. The company has a team or worker support
agents that respond to inquiries from current and prospective workers. Some of the worker support
agents are multilingual.
The company does not have a standardized tool used for reporting purposes. The organization
engages you to implement a new Power Platform solution. Workers are managed by a dedicated
team that includes one primary recruiter and a contract assistant. Many client companies live in
areas that do not allow for mobile data connections.
Current environment
Existing systems and processes
First Up uses an on-premises system to manage current and historical patient data including
medications and medical visits.
The company plans to reference historical data in the existing system. The records held in these
systems will not be migrated to the new solution except for medication information.
Employee authentication with the existing system is provided by an on-premises Active Directory
instance that is linked to Azure Active Directory.
An appointment record is created for each visit with a worker. The record includes worker contact
information, preferred language, the date and time of the appointment, and other relevant data.
This information is reviewed by the worker’s primary recruiter.
First Up has no current capabilities for forecasting future worker needs based on the data held.
Client company visits
Before First Up signs a contract to place workers at a client company, a member of the audit team
visits the company and interviews company management. Audit members use different types of
devices including Android and iOS devices. First Up has no plans to require the use of a single type of
device. Audit team members currently record information about workers on paper forms. Team
members enter information from paper forms into the system when they return to the office.
First Up audits client companies at least once each year but may schedule additional visits based on
feedback from workers that they place at a client company.
Requirements
General
There is no standardized communication tool across the company, and this causes communication
issues between different teams.
First up employees must be able to contact each other by using a secure system to ask and answer
questions about medical cases.
Workers must be able to communicate in near real-time with worker support agents.
Client company visits
Audit team records must be locked after they have been reviewed by a First Up manager. No further
edits to the record can be carried out. This must be implemented using standard available system
functionality.
Audit teams must be able to enter records of their visits to the companies where they have or may
place workers. Audit teams must be able to update any necessary records with the latest
information.
The solution must support tracking of security clearance information for a worker including the date,
status, and certifying agency.
When a worker makes an appointment, the appointments must appear in the timeline for the
worker’s contact record.
Job history information
The solution must provide a worker appointment booking system that can access worker historical
job placement data.
The solution must allow employees to associate a primary recruiter with each worker. The solution
must also allow multiple secondary recruiters to be associated with each worker.
Every worker assessment performed must be validated and countersigned by the primary recruiter
for a worker.
Job posting data from previous work engagements must be accessible by the Power Platform
solution to ensure that new job postings are accurate.
First Up staff members must be able to view and update worker records. They must be able to see
current and historical job placement data on the same form in the new solution.
Worker access
The solution must support workers that speak different languages. The solution must provide
automatic translation capabilities.
The solution must support near real-time communications between workers and recruiters.
Workers must be able to view their records online. Workers must be able to enter any additional
information that is required by or may be helpful to recruiters.
The solution must provide workers a way to search for general information about available positions.
Workers must be able to request copies of their records by using a chatbot. Workers must be able to
provide information to a recruiter as needed.
Data platform
Audit teams must have the ability to view worker information on their mobile devices.
Audit teams must be able to record data during visits to locations where workers are placed.
The solution must support the ability for a corporate governance auditing team to periodically audit
the organization’s records, policies, and procedures.
Reporting and analytics
The reporting and analytics team must be able to create reports that include data from all facilities
and all workers.
Management reports must present an overview of the entire organization. Other reports may be
limited to specific offices.
You must create dashboards that show the status across all groups of workers. The dashboards must
be embedded into the Power Platform apps. Updates to data must be displayed in near real time.
Security
Authentication for all user types must be managed by a single platform. IT teams must use
PowerShell to apply security permissions for users.
Worker records must only be viewed by the recruiting office that the worker visits.
Worker still records must be archived after ten years and are then removed from the main system.
Worker information must not be deleted from the system while skill and job placement history
records for the worker exist in the system.
User security roles must be customized to ensure that users are able to interact only with the specific
data in which they need access.
Workers must be able to sign into a portal by using their own email address. Workers must be
required to use a secure method of authentication to be able to view their data.
Alerts regarding the number of recruited and placed at client companies must be updated as
background processes.
Issues
The organization reports the following issues:
Recruiters report that they cannot see historical job placement data for workers.
API usage reports show that the number of API calls made exceeds limits. This causes delays saving
data.
Users cannot view Power BI reports within the Power Platform apps.
Some security clearance information for workers not visible from within the Power Platform solution.
Audit teams report that they cannot view or edit worker data when the device on which they access
the solution does not have network connectivity.
The testing ream reports that one of the canvas apps is not working as expected. An error message
displays as specific pages load.

Topic 1, First Up Consulting
Case study
This is a case study. Case studies are not timed separately. You can use as much exam time as you
would like to complete each case. However, there may be additional case studies and sections on
this exam. You must manage your time to ensure that you are able to complete all questions included
on this exam in the time provided.
To answer the questions included in a case study, you will need to reference information that is
provided in the case study. Case studies might contain exhibits and other resources that provide
more information about the scenario that is described in the case study. Each question is
independent of the other questions in this case study.
At the end of this case study, a review screen will appear. This screen allows you to review your
answers and to make changes before you move to the next section of the exam. After you begin a
new section, you cannot return to this section.
To start the case study
To display the first question in this case study, click the Next button. Use the buttons in the left pane
to explore the content of the case study before you answer the questions. Clicking these buttons
displays information such as business requirements, existing environment, and problem statements.
If the case study has an All Information tab, note that the information displayed is identical to the
information displayed on the subsequent tabs. When you are ready to answer a question, click the
Question button to return to the question.
Background
First Up Consulting recruits information technology (IT) workers for temporary or permanent
positions at client companies. The company operates offices in multiple countries/regions.
First Up has both full-time and part-time employees. The company has a team or worker support
agents that respond to inquiries from current and prospective workers. Some of the worker support
agents are multilingual.
The company does not have a standardized tool used for reporting purposes. The organization
engages you to implement a new Power Platform solution. Workers are managed by a dedicated
team that includes one primary recruiter and a contract assistant. Many client companies live in
areas that do not allow for mobile data connections.
Current environment
Existing systems and processes
First Up uses an on-premises system to manage current and historical patient data including
medications and medical visits.
The company plans to reference historical data in the existing system. The records held in these
systems will not be migrated to the new solution except for medication information.
Employee authentication with the existing system is provided by an on-premises Active Directory
instance that is linked to Azure Active Directory.
An appointment record is created for each visit with a worker. The record includes worker contact
information, preferred language, the date and time of the appointment, and other relevant data.
This information is reviewed by the worker’s primary recruiter.
First Up has no current capabilities for forecasting future worker needs based on the data held.
Client company visits
Before First Up signs a contract to place workers at a client company, a member of the audit team
visits the company and interviews company management. Audit members use different types of
devices including Android and iOS devices. First Up has no plans to require the use of a single type of
device. Audit team members currently record information about workers on paper forms. Team
members enter information from paper forms into the system when they return to the office.
First Up audits client companies at least once each year but may schedule additional visits based on
feedback from workers that they place at a client company.
Requirements
General
There is no standardized communication tool across the company, and this causes communication
issues between different teams.
First up employees must be able to contact each other by using a secure system to ask and answer
questions about medical cases.
Workers must be able to communicate in near real-time with worker support agents.
Client company visits
Audit team records must be locked after they have been reviewed by a First Up manager. No further
edits to the record can be carried out. This must be implemented using standard available system
functionality.
Audit teams must be able to enter records of their visits to the companies where they have or may
place workers. Audit teams must be able to update any necessary records with the latest
information.
The solution must support tracking of security clearance information for a worker including the date,
status, and certifying agency.
When a worker makes an appointment, the appointments must appear in the timeline for the
worker’s contact record.
Job history information
The solution must provide a worker appointment booking system that can access worker historical
job placement data.
The solution must allow employees to associate a primary recruiter with each worker. The solution
must also allow multiple secondary recruiters to be associated with each worker.
Every worker assessment performed must be validated and countersigned by the primary recruiter
for a worker.
Job posting data from previous work engagements must be accessible by the Power Platform
solution to ensure that new job postings are accurate.
First Up staff members must be able to view and update worker records. They must be able to see
current and historical job placement data on the same form in the new solution.
Worker access
The solution must support workers that speak different languages. The solution must provide
automatic translation capabilities.
The solution must support near real-time communications between workers and recruiters.
Workers must be able to view their records online. Workers must be able to enter any additional
information that is required by or may be helpful to recruiters.
The solution must provide workers a way to search for general information about available positions.
Workers must be able to request copies of their records by using a chatbot. Workers must be able to
provide information to a recruiter as needed.
Data platform
Audit teams must have the ability to view worker information on their mobile devices.
Audit teams must be able to record data during visits to locations where workers are placed.
The solution must support the ability for a corporate governance auditing team to periodically audit
the organization’s records, policies, and procedures.
Reporting and analytics
The reporting and analytics team must be able to create reports that include data from all facilities
and all workers.
Management reports must present an overview of the entire organization. Other reports may be
limited to specific offices.
You must create dashboards that show the status across all groups of workers. The dashboards must
be embedded into the Power Platform apps. Updates to data must be displayed in near real time.
Security
Authentication for all user types must be managed by a single platform. IT teams must use
PowerShell to apply security permissions for users.
Worker records must only be viewed by the recruiting office that the worker visits.
Worker still records must be archived after ten years and are then removed from the main system.
Worker information must not be deleted from the system while skill and job placement history
records for the worker exist in the system.
User security roles must be customized to ensure that users are able to interact only with the specific
data in which they need access.
Workers must be able to sign into a portal by using their own email address. Workers must be
required to use a secure method of authentication to be able to view their data.
Alerts regarding the number of recruited and placed at client companies must be updated as
background processes.
Issues
The organization reports the following issues:
Recruiters report that they cannot see historical job placement data for workers.
API usage reports show that the number of API calls made exceeds limits. This causes delays saving
data.
Users cannot view Power BI reports within the Power Platform apps.
Some security clearance information for workers not visible from within the Power Platform solution.
Audit teams report that they cannot view or edit worker data when the device on which they access
the solution does not have network connectivity.
The testing ream reports that one of the canvas apps is not working as expected. An error message
displays as specific pages load.

Topic 1, First Up Consulting
Case study
This is a case study. Case studies are not timed separately. You can use as much exam time as you
would like to complete each case. However, there may be additional case studies and sections on
this exam. You must manage your time to ensure that you are able to complete all questions included
on this exam in the time provided.
To answer the questions included in a case study, you will need to reference information that is
provided in the case study. Case studies might contain exhibits and other resources that provide
more information about the scenario that is described in the case study. Each question is
independent of the other questions in this case study.
At the end of this case study, a review screen will appear. This screen allows you to review your
answers and to make changes before you move to the next section of the exam. After you begin a
new section, you cannot return to this section.
To start the case study
To display the first question in this case study, click the Next button. Use the buttons in the left pane
to explore the content of the case study before you answer the questions. Clicking these buttons
displays information such as business requirements, existing environment, and problem statements.
If the case study has an All Information tab, note that the information displayed is identical to the
information displayed on the subsequent tabs. When you are ready to answer a question, click the
Question button to return to the question.
Background
First Up Consulting recruits information technology (IT) workers for temporary or permanent
positions at client companies. The company operates offices in multiple countries/regions.
First Up has both full-time and part-time employees. The company has a team or worker support
agents that respond to inquiries from current and prospective workers. Some of the worker support
agents are multilingual.
The company does not have a standardized tool used for reporting purposes. The organization
engages you to implement a new Power Platform solution. Workers are managed by a dedicated
team that includes one primary recruiter and a contract assistant. Many client companies live in
areas that do not allow for mobile data connections.
Current environment
Existing systems and processes
First Up uses an on-premises system to manage current and historical patient data including
medications and medical visits.
The company plans to reference historical data in the existing system. The records held in these
systems will not be migrated to the new solution except for medication information.
Employee authentication with the existing system is provided by an on-premises Active Directory
instance that is linked to Azure Active Directory.
An appointment record is created for each visit with a worker. The record includes worker contact
information, preferred language, the date and time of the appointment, and other relevant data.
This information is reviewed by the worker’s primary recruiter.
First Up has no current capabilities for forecasting future worker needs based on the data held.
Client company visits
Before First Up signs a contract to place workers at a client company, a member of the audit team
visits the company and interviews company management. Audit members use different types of
devices including Android and iOS devices. First Up has no plans to require the use of a single type of
device. Audit team members currently record information about workers on paper forms. Team
members enter information from paper forms into the system when they return to the office.
First Up audits client companies at least once each year but may schedule additional visits based on
feedback from workers that they place at a client company.
Requirements
General
There is no standardized communication tool across the company, and this causes communication
issues between different teams.
First up employees must be able to contact each other by using a secure system to ask and answer
questions about medical cases.
Workers must be able to communicate in near real-time with worker support agents.
Client company visits
Audit team records must be locked after they have been reviewed by a First Up manager. No further
edits to the record can be carried out. This must be implemented using standard available system
functionality.
Audit teams must be able to enter records of their visits to the companies where they have or may
place workers. Audit teams must be able to update any necessary records with the latest
information.
The solution must support tracking of security clearance information for a worker including the date,
status, and certifying agency.
When a worker makes an appointment, the appointments must appear in the timeline for the
worker’s contact record.
Job history information
The solution must provide a worker appointment booking system that can access worker historical
job placement data.
The solution must allow employees to associate a primary recruiter with each worker. The solution
must also allow multiple secondary recruiters to be associated with each worker.
Every worker assessment performed must be validated and countersigned by the primary recruiter
for a worker.
Job posting data from previous work engagements must be accessible by the Power Platform
solution to ensure that new job postings are accurate.
First Up staff members must be able to view and update worker records. They must be able to see
current and historical job placement data on the same form in the new solution.
Worker access
The solution must support workers that speak different languages. The solution must provide
automatic translation capabilities.
The solution must support near real-time communications between workers and recruiters.
Workers must be able to view their records online. Workers must be able to enter any additional
information that is required by or may be helpful to recruiters.
The solution must provide workers a way to search for general information about available positions.
Workers must be able to request copies of their records by using a chatbot. Workers must be able to
provide information to a recruiter as needed.
Data platform
Audit teams must have the ability to view worker information on their mobile devices.
Audit teams must be able to record data during visits to locations where workers are placed.
The solution must support the ability for a corporate governance auditing team to periodically audit
the organization’s records, policies, and procedures.
Reporting and analytics
The reporting and analytics team must be able to create reports that include data from all facilities
and all workers.
Management reports must present an overview of the entire organization. Other reports may be
limited to specific offices.
You must create dashboards that show the status across all groups of workers. The dashboards must
be embedded into the Power Platform apps. Updates to data must be displayed in near real time.
Security
Authentication for all user types must be managed by a single platform. IT teams must use
PowerShell to apply security permissions for users.
Worker records must only be viewed by the recruiting office that the worker visits.
Worker still records must be archived after ten years and are then removed from the main system.
Worker information must not be deleted from the system while skill and job placement history
records for the worker exist in the system.
User security roles must be customized to ensure that users are able to interact only with the specific
data in which they need access.
Workers must be able to sign into a portal by using their own email address. Workers must be
required to use a secure method of authentication to be able to view their data.
Alerts regarding the number of recruited and placed at client companies must be updated as
background processes.
Issues
The organization reports the following issues:
Recruiters report that they cannot see historical job placement data for workers.
API usage reports show that the number of API calls made exceeds limits. This causes delays saving
data.
Users cannot view Power BI reports within the Power Platform apps.
Some security clearance information for workers not visible from within the Power Platform solution.
Audit teams report that they cannot view or edit worker data when the device on which they access
the solution does not have network connectivity.
The testing ream reports that one of the canvas apps is not working as expected. An error message
displays as specific pages load.

Topic 1, First Up Consulting
Case study
This is a case study. Case studies are not timed separately. You can use as much exam time as you
would like to complete each case. However, there may be additional case studies and sections on
this exam. You must manage your time to ensure that you are able to complete all questions included
on this exam in the time provided.
To answer the questions included in a case study, you will need to reference information that is
provided in the case study. Case studies might contain exhibits and other resources that provide
more information about the scenario that is described in the case study. Each question is
independent of the other questions in this case study.
At the end of this case study, a review screen will appear. This screen allows you to review your
answers and to make changes before you move to the next section of the exam. After you begin a
new section, you cannot return to this section.
To start the case study
To display the first question in this case study, click the Next button. Use the buttons in the left pane
to explore the content of the case study before you answer the questions. Clicking these buttons
displays information such as business requirements, existing environment, and problem statements.
If the case study has an All Information tab, note that the information displayed is identical to the
information displayed on the subsequent tabs. When you are ready to answer a question, click the
Question button to return to the question.
Background
First Up Consulting recruits information technology (IT) workers for temporary or permanent
positions at client companies. The company operates offices in multiple countries/regions.
First Up has both full-time and part-time employees. The company has a team or worker support
agents that respond to inquiries from current and prospective workers. Some of the worker support
agents are multilingual.
The company does not have a standardized tool used for reporting purposes. The organization
engages you to implement a new Power Platform solution. Workers are managed by a dedicated
team that includes one primary recruiter and a contract assistant. Many client companies live in
areas that do not allow for mobile data connections.
Current environment
Existing systems and processes
First Up uses an on-premises system to manage current and historical patient data including
medications and medical visits.
The company plans to reference historical data in the existing system. The records held in these
systems will not be migrated to the new solution except for medication information.
Employee authentication with the existing system is provided by an on-premises Active Directory
instance that is linked to Azure Active Directory.
An appointment record is created for each visit with a worker. The record includes worker contact
information, preferred language, the date and time of the appointment, and other relevant data.
This information is reviewed by the worker’s primary recruiter.
First Up has no current capabilities for forecasting future worker needs based on the data held.
Client company visits
Before First Up signs a contract to place workers at a client company, a member of the audit team
visits the company and interviews company management. Audit members use different types of
devices including Android and iOS devices. First Up has no plans to require the use of a single type of
device. Audit team members currently record information about workers on paper forms. Team
members enter information from paper forms into the system when they return to the office.
First Up audits client companies at least once each year but may schedule additional visits based on
feedback from workers that they place at a client company.
Requirements
General
There is no standardized communication tool across the company, and this causes communication
issues between different teams.
First up employees must be able to contact each other by using a secure system to ask and answer
questions about medical cases.
Workers must be able to communicate in near real-time with worker support agents.
Client company visits
Audit team records must be locked after they have been reviewed by a First Up manager. No further
edits to the record can be carried out. This must be implemented using standard available system
functionality.
Audit teams must be able to enter records of their visits to the companies where they have or may
place workers. Audit teams must be able to update any necessary records with the latest
information.
The solution must support tracking of security clearance information for a worker including the date,
status, and certifying agency.
When a worker makes an appointment, the appointments must appear in the timeline for the
worker’s contact record.
Job history information
The solution must provide a worker appointment booking system that can access worker historical
job placement data.
The solution must allow employees to associate a primary recruiter with each worker. The solution
must also allow multiple secondary recruiters to be associated with each worker.
Every worker assessment performed must be validated and countersigned by the primary recruiter
for a worker.
Job posting data from previous work engagements must be accessible by the Power Platform
solution to ensure that new job postings are accurate.
First Up staff members must be able to view and update worker records. They must be able to see
current and historical job placement data on the same form in the new solution.
Worker access
The solution must support workers that speak different languages. The solution must provide
automatic translation capabilities.
The solution must support near real-time communications between workers and recruiters.
Workers must be able to view their records online. Workers must be able to enter any additional
information that is required by or may be helpful to recruiters.
The solution must provide workers a way to search for general information about available positions.
Workers must be able to request copies of their records by using a chatbot. Workers must be able to
provide information to a recruiter as needed.
Data platform
Audit teams must have the ability to view worker information on their mobile devices.
Audit teams must be able to record data during visits to locations where workers are placed.
The solution must support the ability for a corporate governance auditing team to periodically audit
the organization’s records, policies, and procedures.
Reporting and analytics
The reporting and analytics team must be able to create reports that include data from all facilities
and all workers.
Management reports must present an overview of the entire organization. Other reports may be
limited to specific offices.
You must create dashboards that show the status across all groups of workers. The dashboards must
be embedded into the Power Platform apps. Updates to data must be displayed in near real time.
Security
Authentication for all user types must be managed by a single platform. IT teams must use
PowerShell to apply security permissions for users.
Worker records must only be viewed by the recruiting office that the worker visits.
Worker still records must be archived after ten years and are then removed from the main system.
Worker information must not be deleted from the system while skill and job placement history
records for the worker exist in the system.
User security roles must be customized to ensure that users are able to interact only with the specific
data in which they need access.
Workers must be able to sign into a portal by using their own email address. Workers must be
required to use a secure method of authentication to be able to view their data.
Alerts regarding the number of recruited and placed at client companies must be updated as
background processes.
Issues
The organization reports the following issues:
Recruiters report that they cannot see historical job placement data for workers.
API usage reports show that the number of API calls made exceeds limits. This causes delays saving
data.
Users cannot view Power BI reports within the Power Platform apps.
Some security clearance information for workers not visible from within the Power Platform solution.
Audit teams report that they cannot view or edit worker data when the device on which they access
the solution does not have network connectivity.
The testing ream reports that one of the canvas apps is not working as expected. An error message
displays as specific pages load.

Topic 1, First Up Consulting
Case study
This is a case study. Case studies are not timed separately. You can use as much exam time as you
would like to complete each case. However, there may be additional case studies and sections on
this exam. You must manage your time to ensure that you are able to complete all questions included
on this exam in the time provided.
To answer the questions included in a case study, you will need to reference information that is
provided in the case study. Case studies might contain exhibits and other resources that provide
more information about the scenario that is described in the case study. Each question is
independent of the other questions in this case study.
At the end of this case study, a review screen will appear. This screen allows you to review your
answers and to make changes before you move to the next section of the exam. After you begin a
new section, you cannot return to this section.
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To display the first question in this case study, click the Next button. Use the buttons in the left pane
to explore the content of the case study before you answer the questions. Clicking these buttons
displays information such as business requirements, existing environment, and problem statements.
If the case study has an All Information tab, note that the information displayed is identical to the
information displayed on the subsequent tabs. When you are ready to answer a question, click the
Question button to return to the question.
Background
First Up Consulting recruits information technology (IT) workers for temporary or permanent
positions at client companies. The company operates offices in multiple countries/regions.
First Up has both full-time and part-time employees. The company has a team or worker support
agents that respond to inquiries from current and prospective workers. Some of the worker support
agents are multilingual.
The company does not have a standardized tool used for reporting purposes. The organization
engages you to implement a new Power Platform solution. Workers are managed by a dedicated
team that includes one primary recruiter and a contract assistant. Many client companies live in
areas that do not allow for mobile data connections.
Current environment
Existing systems and processes
First Up uses an on-premises system to manage current and historical patient data including
medications and medical visits.
The company plans to reference historical data in the existing system. The records held in these
systems will not be migrated to the new solution except for medication information.
Employee authentication with the existing system is provided by an on-premises Active Directory
instance that is linked to Azure Active Directory.
An appointment record is created for each visit with a worker. The record includes worker contact
information, preferred language, the date and time of the appointment, and other relevant data.
This information is reviewed by the worker’s primary recruiter.
First Up has no current capabilities for forecasting future worker needs based on the data held.
Client company visits
Before First Up signs a contract to place workers at a client company, a member of the audit team
visits the company and interviews company management. Audit members use different types of
devices including Android and iOS devices. First Up has no plans to require the use of a single type of
device. Audit team members currently record information about workers on paper forms. Team
members enter information from paper forms into the system when they return to the office.
First Up audits client companies at least once each year but may schedule additional visits based on
feedback from workers that they place at a client company.
Requirements
General
There is no standardized communication tool across the company, and this causes communication
issues between different teams.
First up employees must be able to contact each other by using a secure system to ask and answer
questions about medical cases.
Workers must be able to communicate in near real-time with worker support agents.
Client company visits
Audit team records must be locked after they have been reviewed by a First Up manager. No further
edits to the record can be carried out. This must be implemented using standard available system
functionality.
Audit teams must be able to enter records of their visits to the companies where they have or may
place workers. Audit teams must be able to update any necessary records with the latest
information.
The solution must support tracking of security clearance information for a worker including the date,
status, and certifying agency.
When a worker makes an appointment, the appointments must appear in the timeline for the
worker’s contact record.
Job history information
The solution must provide a worker appointment booking system that can access worker historical
job placement data.
The solution must allow employees to associate a primary recruiter with each worker. The solution
must also allow multiple secondary recruiters to be associated with each worker.
Every worker assessment performed must be validated and countersigned by the primary recruiter
for a worker.
Job posting data from previous work engagements must be accessible by the Power Platform
solution to ensure that new job postings are accurate.
First Up staff members must be able to view and update worker records. They must be able to see
current and historical job placement data on the same form in the new solution.
Worker access
The solution must support workers that speak different languages. The solution must provide
automatic translation capabilities.
The solution must support near real-time communications between workers and recruiters.
Workers must be able to view their records online. Workers must be able to enter any additional
information that is required by or may be helpful to recruiters.
The solution must provide workers a way to search for general information about available positions.
Workers must be able to request copies of their records by using a chatbot. Workers must be able to
provide information to a recruiter as needed.
Data platform
Audit teams must have the ability to view worker information on their mobile devices.
Audit teams must be able to record data during visits to locations where workers are placed.
The solution must support the ability for a corporate governance auditing team to periodically audit
the organization’s records, policies, and procedures.
Reporting and analytics
The reporting and analytics team must be able to create reports that include data from all facilities
and all workers.
Management reports must present an overview of the entire organization. Other reports may be
limited to specific offices.
You must create dashboards that show the status across all groups of workers. The dashboards must
be embedded into the Power Platform apps. Updates to data must be displayed in near real time.
Security
Authentication for all user types must be managed by a single platform. IT teams must use
PowerShell to apply security permissions for users.
Worker records must only be viewed by the recruiting office that the worker visits.
Worker still records must be archived after ten years and are then removed from the main system.
Worker information must not be deleted from the system while skill and job placement history
records for the worker exist in the system.
User security roles must be customized to ensure that users are able to interact only with the specific
data in which they need access.
Workers must be able to sign into a portal by using their own email address. Workers must be
required to use a secure method of authentication to be able to view their data.
Alerts regarding the number of recruited and placed at client companies must be updated as
background processes.
Issues
The organization reports the following issues:
Recruiters report that they cannot see historical job placement data for workers.
API usage reports show that the number of API calls made exceeds limits. This causes delays saving
data.
Users cannot view Power BI reports within the Power Platform apps.
Some security clearance information for workers not visible from within the Power Platform solution.
Audit teams report that they cannot view or edit worker data when the device on which they access
the solution does not have network connectivity.
The testing ream reports that one of the canvas apps is not working as expected. An error message
displays as specific pages load.