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Guide for NS0-093: NetApp Accredited Hardware Support Engineer

Quiz NS0-093: NetApp Accredited Hardware Support Engineer

Updated on 2026/06/06

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Guide for NS0-093: NetApp Accredited Hardware Support Engineer

Updated on 2026/06/06

Randomized | 10 Questions per Test | 20 Minutes | 70% to pass

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4.8

Quiz

Question 1/101/10

In which two sections of AutoSupport can you find information to analyze the following panic?
(Choose two.)
Panic_Message: PCI Error NMI from device(s):ErrSrcID(CorrSrc(0xf00),UCorrSrc(0x18)),
RPT(0,3,0):Qlogic FC 16G adapter in slot 1 on Controller

Select multiple answer: (Choose 2)Select the answer

2 correct answers

HA-RASTRACE.TGZ

ALL-COREDUMP.XML

SSRAM-LOG

PCI-HIERARCHY.XML

To analyze the provided panic error, the two sections of AutoSupport that are essential for
investigation are:
1. HA-RASTRACE.TGZ
What it is:
HA-RASTRACE.TGZ contains HA (High Availability) system trace logs. It records hardware diagnostics,
error traces, and the HA system's response to hardware events. These logs are critical when
analyzing hardware-related panics, including those caused by PCI errors.
Why it's relevant to the panic:
In the given panic message, the NMI (Non-Maskable Interrupt) error originates from a Qlogic FC 16G
adapter. HA-RASTRACE.TGZ will provide detailed diagnostics, including the error reporting from the
HA interconnect and other hardware diagnostics. Specifically, it may include information about how
the system detected the PCI fault and any actions taken to protect the system state.
How to analyze:
Extract the HA-RASTRACE.TGZ file from the AutoSupport bundle.
Review hardware-related trace messages for entries associated with the PCI bus or the Qlogic FC
adapter.
Look for specific error codes or keywords like PCI Error, NMI, or Qlogic.
Reference:
NetApp’s "AutoSupport Logs and Diagnostics Guide" highlights HA-RASTRACE.TGZ as a primary
resource for debugging hardware faults.
The "Panic Troubleshooting Guide" for ONTAP systems specifies HA-RASTRACE as a key source for
identifying NMI-related errors.
2. SSRAM-LOG
What it is:
SSRAM-LOG records low-level hardware error details, including PCI device register states and
uncorrectable memory errors. It is particularly useful for analyzing errors originating in peripheral
hardware like network or storage adapters connected via PCI.
Why it's relevant to the panic:
The panic message explicitly references a PCI Error NMI caused by a Qlogic FC adapter. SSRAM-LOG
captures detailed state information for PCI devices, which can help identify whether the fault
originated in the adapter hardware, the PCI bus, or another related component.
How to analyze:
Extract the SSRAM-LOG from the AutoSupport bundle.
Search for PCI-related errors, including the specific error source IDs (e.g.,
ErrSrcID(CorrSrc(0xf00),UCorrSrc(0x18))).
Review the log entries to confirm the root cause of the NMI.
Reference:
The "Hardware Diagnostics and Troubleshooting Guide for ONTAP" lists SSRAM-LOG as a key file for
debugging PCI errors.
NetApp’s documentation on PCI diagnostics emphasizes the use of SSRAM-LOG for validating
hardware-level faults.

Right Answer: A, C

Quiz

Question 2/102/10

Which two commands confirm whether an aggregate is WAFL inconsistent? (Choose two.)

Select multiple answer: (Choose 2)Select the answer

2 correct answers

wafiron show <aggregate>

node run –node <node> sysconfig –r

storage aggregate show

node run –node <node> sysconfig –a

Quiz

Question 3/103/10

What is the default amount of time that a volume is available for recovery from the volume recovery
queue following a volume deletion?

Select the answer:Select the answer

1 correct answer

12 hours

48 hours

72 hours

24 hours

Quiz

Question 4/104/10

Which two statements regarding drive 1.2.3.L1 are true? (Choose two.)

Select multiple answer: (Choose 2)Select the answer

2 correct answers

The drive is in shelf 2.

The drive is in bay 3.

The drive is in bay 2.

The drive is in shelf 1.

Quiz

Question 5/105/10

Where is a kernel core file stored on a FAS9000 system that is running ONTAP 9.12.1 software?

Select the answer:Select the answer

1 correct answer

on the partner root aggregate

on the root aggregate

on the mailbox disk

on the boot device

Quiz

Question 6/106/10

In the latest MANAGEMENT LOG AutoSupport message, you try to inspect the ENVIRONMENT
section but find it empty.
In which section of AutoSupport can you find the reason?

Select the answer:Select the answer

1 correct answer

AUTOSUPPORT-BUDGET.XML

HEADERS

AUTOSUPPORT-HISTORY.XML

MANIFEST.XML

Quiz

Question 7/107/10

You have created a case with NetApp Support for an issue with a DS4246 shelf on an ONTAP 9.12.1
system. They have requested that you provide shelf logs.
What action do you need to take to collect the shelf logs?

Select the answer:Select the answer

1 correct answer

Provide the output of the nodeshell command rdfile/etc/log/shelflog.

Invoke an autosupport of type all using Active IQ Unified Manager.

Invoke a diagnostic AutoSupport with the subsystem storage.

Invoke a diagnostic autosupport with the subsystem log_files.

Quiz

Question 8/108/10

What are two valid commands that can be used to trigger an AutoSupport? (Choose two.)

Select multiple answer: (Choose 2)Select the answer

2 correct answers

::> autosupport history show-upload-details –node <nodename>

::> system node coredump upload –node <nodename>

::> autosupport invoke –node <nodename> –type all

::> autosupport invoke-core-upload –node <nodename>

Quiz

Question 9/109/10

You are replacing a boot device on a FAS8300 system that is running ONTAP 9.10P6 software. You
attach a USB memory stick to the external USB port on the storage controller but cannot access the
memory stick.
What step needs to be performed to access the boot device?

Select the answer:Select the answer

1 correct answer

Set the port to “enabled” with setenv.

You need to use ONTAP 9.11 or later software.

Add the boot device before the BIOS is loaded.

The external USB port is not activated on NetApp systems.

Quiz

Question 10/1010/10

Which type of core file is generated when a node panics?

Select the answer:Select the answer

1 correct answer

mgwd core

user space core

sync core

kernel core

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Quiz name:NS0-093: NetApp Accredited Hardware Support Engineer
Total number of questions:61
Number of questions for the test:50
Pass score:80%

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