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Guide for Oracle CX Sales 2021 Implementation Essentials

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Quiz

1/10
As an implementation consultant, you are asked to define a customer-specific template for all quota
batch process outputs.
Which tool would you use to customize quota batch process output templates? (Choose the best
answer.)
Select the answer
1 correct answer
A.
Oracle Reports
B.
Oracle Bl Publisher
C.
Oracle Essbase Server
D.
Oracle Bl Answers
E.
Oracle XML Developer's Kit (XDK)

Quiz

2/10
Identify two criteria that must be met for salespeople to submit their forecasts. (Choose two.)
Select the answer
2 correct answers
A.
territory freeze date past forecast due date
B.
forecast before forecast due date
C.
forecast past forecast due date
D.
forecast past territory freeze date
E.
forecast before territory freeze date

Quiz

3/10
What attribute of a subledger journal entry is NOT transferred to GL?
Select the answer
1 correct answer
A.
Accounting class
B.
Accounting lines
C.
Accounted amounts
D.
Supporting references

Quiz

4/10
The marketing analyst launched two promotions and is analyzing the responses. The source codes of
several treatments are identical. What happened?
Select the answer
1 correct answer
A.
This is normal behavior. Source codes are based on the Combination of campaign, stage instance,
and audience.
B.
Source codes are defined by the end user in the Manage Multistage Campaign task.
C.
This is normal behavior. Source codes are based on the combination of stage instance, audience
and treatment.
D.
Source codes in the Review Marketing Source Codes task were customized.

Quiz

5/10
Which three statements are true about a competitor in Oracle Sales Cloud? (Choose three.)
Select the answer
3 correct answers
A.
A competitor can be associated with partners.
B.
A competitor can be associated with leads.
C.
A competitor can have a one-to-many relationship with opportunities.
D.
A competitor can be associated with opportunities.
E.
A competitor can be associated at both the header and the revenue line levels.

Quiz

6/10
Before your company upgrades the production environment, it must go through an UAT process in an
upgraded test environment.
Which three conditions must be met before the UAT can begin? (Choose three.)
Select the answer
3 correct answers
A.
Defects are logged and prioritized
B.
Sanity testing is complete
C.
User sign-off has occurred
D.
The production to test (P2T) content migration is complete
E.
The test environment is stable and ready for testing
F.
Test cases targeted for execution have been executed

Quiz

7/10
When you are working in an active sandbox, which three actions can you perform? (Choose three.)
Select the answer
3 correct answers
A.
Extend the underlying data model by creating custom objects and fields.
B.
Create object workflows.
C.
Generate artifacts to import and export data.
D.
Exit or publish the sandbox.
E.
Create custom subject areas to design reports in BI Composer and BI Answers by setting the profile
option to ZCX_ENABLE_CSA_SANDBOX_Y_N = No.

Quiz

8/10
In the Desktop User Interface (Desktop UI), how would you configure the regional area of the Customer
Center for all users? (Choose the best answer.)
Select the answer
1 correct answer
A.
Right-click within the Navigator panel to modify the regional UI.
B.
It is not possible to configure the Customer Tree for all users.
C.
Access an Account record and click the Manage Customer Tree action.
D.
Use the Functional Setup Manager Task of Manage Customer Tree.

Quiz

9/10
A date has been scheduled for your Sales Cloud environment upgrade. Which step must be performed
in order to confirm the upgrade?
Select the answer
1 correct answer
A.
Enter your name and contact information. Click Submit Request.
B.
Sign in to My Services for the environment to be upgraded by specifying the data center on the
Oracle Cloud Portal, and then clicking My Services.
C.
Select Schedule Maintenance from the Actions menu in the service listing on the Dashboard page,
and then choose Release 12 Upgrade.
D.
Select Schedule Maintenance from the Actions menu in the service listing on the Dashboard page.
E.
Select the scheduled maintenance that you want to confirm from the list. Click Edit, and then read
and accept the Terms and Conditions.
F.
Choose from an available upgrade date.

Quiz

10/10
After defining the geography structure of a country, which three steps should be performed in order to
create addresses?
Select the answer
3 correct answers
A.
If you are using geography data other than Nokia, import it by using the Import option of the Manage
Geographies task.
B.
Check if Nokia data is available for the required country and import the data by using the Import
Nokia Data option in the Actions menu.
C.
If you are using geography data other than Nokia, import it by using the Manage File Import
Activities task.
D.
For any geography data, validate the geography hierarchy data by using the Manage Geography
Hierarchy option from the Actions menu in the Manage Geographies task.
E.
Configure geography validation in the Manage Geographies task to determine geography behavior
during the process of address creation or update.
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  • Quiz name:Oracle CX Sales 2021 Implementation Essentials
  • Total number of questions:32
  • Number of questions for the test:50
  • Pass score:80%

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