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Quiz

1/10
A volume constraint uses the Return any action that does not exceed constraint mode. The following tables show the configuration of the volume constraints and the list of customers in the outbound segment: Certification Exam Certified Pega Decisioning Consultant 8.8 Pegasystems Pegasystems-PEGACPDC88V1 2-437250621 The outbound run selects customers in the following order to apply the volume constraints: CUST-01, CUST-02, CUST-03, and CUST-05. Based on the configuration of the volume constraints for each channel, which offer does CUST-05 receive?
Select the answer
1 correct answer
A.
None
B.
Silver card and Diamond card
C.
Diamond card
D.
Silver card

Quiz

2/10
A financial institution has created a new policy that states the company will not send more than 500 emails per day. Which option allows you to implement the requirement?
Select the answer
1 correct answer
A.
Suppression rules
B.
Outbound channel limits
C.
Applicability rules
D.
Volume constraints

Quiz

3/10
Which of the following reasons explains why a customer might receive an action that they already accepted?
Select the answer
1 correct answer
A.
The action suitability conditions are not defined.
B.
The volume constraint is not set to exclude previously accepted offers.
C.
The suppression rules are not defined to exclude previously accepted actions.
D.
The actions are filtered based on eligibility.

Quiz

4/10
HOTSPOT U+ Bank's marketing department currently promotes various credit card offers by sending emails to qualified customers. The bank wants to limit the number of offers that customers can receive over a given period of time. In the Answer Area, select the correct artifact you use to implement each requirement. Certification Exam Certified Pega Decisioning Consultant 8.8 Pegasystems Pegasystems-PEGACPDC88V1 3-3436019446
Select the answer
1 correct answer
Certification Exam Certified Pega Decisioning Consultant 8.8 Pegasystems Pegasystems-PEGACPDC88V1 4-931944891

Quiz

5/10
An outbound run identifies 150 Standard card offers, 75 on email, and 75 on the SMS channel. If the following volume constraint is applied, how many actions are delivered by the outbound run? Certification Exam Certified Pega Decisioning Consultant 8.8 Pegasystems Pegasystems-PEGACPDC88V1 5-589409594
Select the answer
1 correct answer
A.
150
B.
75 emails 25 SMSes
C.
75 SMSes and 25 emails
D.
100

Quiz

6/10
U+ Bank's marketing department currently promotes various home loan offers to qualified customers. Now, the bank does not want to show offers on a customer's account page if the customer has already received three home loan offers in the last two weeks. What do you need to define to implement the business requirement?
Select the answer
1 correct answer
A.
Applicability rules
B.
Customer contact limits
C.
Suppression policy
D.
Volume constraints

Quiz

7/10
The U+ Bank marketing department currently promotes various home loan offers to qualified customers. Now, the bank does not want customers to receive more than four promotional emails per quarter, regardless of past responses to that action by the customer. Which option allows you to implement the business requirement?
Select the answer
1 correct answer
A.
Volume constraints
B.
Outbound channel limits
C.
Suppression policies
D.
Suitability rules

Quiz

8/10
U+ Bank has recently defined two contact policies: 1. Suppress a group of credit card offers for 30 days if any credit card offer is rejected three times in any channel in the past 15 days. 2. Suppress the Reward card offer, part of the credit card group, for 7 days if it is rejected twice in any channel in the last 7 days. Paul, an existing U+ Bank customer, no longer sees the Reward card offer. What is the reason that Paul cannot see the offer?
Select the answer
1 correct answer
A.
Paul rejected the Reward card offer once in contact center.
B.
Paul rejected the Reward card offer once on the web channel.
C.
Paul rejected other credit card offers twice on the web channel and once in contact center.
D.
Paul rejected other credit card offers once on the web channel and once in the contact center.

Quiz

9/10
A bank has been running traditional marketing campaigns for many years. One such campaign sends an offer email to qualified customers on day one. On day five, the bank presents a similar offer if the first email is ignored. If you re-implement this requirement by using the always-on outbound customer engagement paradigm, how do you approach this scenario?
Select the answer
1 correct answer
A.
Create two segments to identify the target audience for each of the two offer emails: day one, and day five. Set up two schedules per day for the two segments.
B.
Create an action with a flow that contains two Send Email shapes, one for each email. Set appropriate wait times between the shapes.
C.
Configure the primary schedule to run daily and let the artificial intelligence (AI) choose the best action based on engagement policies.
D.
Configure a primary schedule for the original offer email and setup an ad-hoc schedule to send the second email.

Quiz

10/10
L)+ Bank uses Pega Customer Decision Hub™ to approve credit card limit changes requested by customers automatically. A scorecard model determines the customer credit score. The automatic approval of credit card limits are processed based on the following criteria set by the bank. Certification Exam Certified Pega Decisioning Consultant 8.8 Pegasystems Pegasystems-PEGACPDC88V1 6-1465055911 The bank wants to change the threshold value for the USD2000 credit limit from <175 to <200. How do you implement this change?
Select the answer
1 correct answer
A.
Change the cutoff value in the Results tab of the scorecard decision component.
B.
Change in the strategy the condition from .pxSegment <=175 to .pxSegment <=200.
C.
Map the score value in the decision strategy to <=200.
D.
Change the cutoff value in the Results tab of the scorecard model.
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  • Quiz name:Certified Pega Decisioning Consultant 8.8
  • Total number of questions:59
  • Number of questions for the test:50
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