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Guide for PEGACPSA24V1: Certified Pega System Architect 24

Quiz PEGACPSA24V1: Certified Pega System Architect 24

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/ 10

Quiz

1/10
Which of the following elements must be defined when designing a case lifecycle in Pega?
Select the answer
1 correct answer
A.
Stages, processes, and steps
B.
Work queues, routing, and reporting
C.
SLA timing, notifications, and escalations
D.
Data pages, connectors, and integrations

Quiz

2/10
Which Pega feature allows you to set statuses for a case at different stages?
Select the answer
1 correct answer
A.
Case Type Designer
B.
Flow Actions
C.
Data Transform
D.
Declare Expressions

Quiz

3/10
In Pega, when should you add an instruction to a task?
Select the answer
1 correct answer
A.
To guide users on what needs to be done at a step
B.
To enforce business rules automatically
C.
To override default SLA urgency values
D.
To control routing logic for work assignments

Quiz

4/10
Which of the following correctly describes the role of a Service Level Agreement (SLA) in Pega?
Select the answer
1 correct answer
A.
SLAs define user access levels for a case
B.
SLAs help track and enforce processing time limits
C.
SLAs determine the role of a user within a case
D.
SLAs automatically create new cases when a deadline is missed

Quiz

5/10
Which SLA configuration parameter determines how important a case is compared to others?
Select the answer
1 correct answer
A.
Deadline
B.
Goal
C.
Urgency
D.
Passed Deadline

Quiz

6/10
What is the purpose of the Passed Deadline in a Service Level Agreement (SLA)?
Select the answer
1 correct answer
A.
To assign additional urgency after the deadline has passed
B.
To automatically close the case if no action is taken
C.
To remove a case from a queue if the goal is missed
D.
To reset SLA timers if a case is reopened

Quiz

7/10
Which element defines major phases in a case lifecycle?
Select the answer
1 correct answer
A.
Processes
B.
Steps
C.
Stages
D.
Assignments

Quiz

8/10
A Process in Pega consists of:
Select the answer
1 correct answer
A.
One or more assignments, automated tasks, or subprocesses
B.
A sequence of decisions without user interaction
C.
A set of SLAs and urgency calculations
D.
A mechanism to restart a case from an earlier stage

Quiz

9/10
Which of the following is NOT a valid stage transition option in Pega?
Select the answer
1 correct answer
A.
Automatic transition
B.
Manual transition
C.
Conditional transition
D.
Urgency-based transition

Quiz

10/10
How does case status help in case management?
Select the answer
1 correct answer
A.
It defines user permissions
B.
It helps track case progress
C.
It determines SLA goals
D.
It assigns work to users
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  • Quiz name:PEGACPSA24V1: Certified Pega System Architect 24
  • Total number of questions:320
  • Number of questions for the test:50
  • Pass score:80%

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