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Guide for Salesforce Certified Advanced Administrator (SU21)

Quiz Salesforce Certified Advanced Administrator (SU21)

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Quiz

1/10
When can a user become an owner of a record without being a record creator? Choose 2 answers.
Select the answer
2 correct answers
A.
If the record is in a queue
B.
If person is above the owner of the record in role hierarchy
C.
If he is already a record owner
D.
if someone shares the record to the record owner

Quiz

2/10
How is Salesforce Knowledge enabled for users that need access to article management?
Select the answer
1 correct answer
A.
Contact Salesforce Support
B.
Use the Knowledge checkbox on a profile to enable to feature license
C.
Use the Knowledge checkbox on a user record to enable the feature license
D.
Add users that need access to Knowledge inside the App

Quiz

3/10
What are the similarities of customizable and collaborative forecasting? Choose two answers.
Select the answer
2 correct answers
A.
Monthly and Quarterly Forecasts
B.
Quotas
C.
Territory management
D.
Submit Forecast

Quiz

4/10
The recruiting manager at Universal Containers has requested a new picklist value in the Type field on the Position object by the end of the week. If the administrator is unable to complete this request in the desired timeline, what type of access will allow the recruiting manager to make the changes in Salesforce?
Select the answer
1 correct answer
A.
Modify All and View All access to the Position object
B.
Delegated administration to manage recruiting users
C.
Create, Read, Edit, and Delete access to the Position object
D.
Delegated administration over the Position object

Quiz

5/10
What determines whether a user can submit a record for approval?
Select the answer
1 correct answer
A.
If they have the Submit Approvals permission on their user record
B.
Anyone can submit a record that has an approval process
C.
If the record meets the entry criteria set on the approval process
D.
If they are a delegated approver

Quiz

6/10
The administrator for SFB Industries would like to deploy a custom object and fields to an unrelated Org. What is the best way to do this using declarative functionality?
Select the answer
1 correct answer
A.
Change Sets
B.
Force.com IDE
C.
Unmanaged package
D.
Force.com Migration Tools

Quiz

7/10
SFB Industries have a requirement to see how many cases are open at any one time over the year. How can this be achieved?
Select the answer
1 correct answer
A.
Custom Report Types
B.
Scheduled Reports
C.
Analytical Snapshots
D.
Exception Reports

Quiz

8/10
SFB Industries would like to see Opportunity Cases & Account information on one report. How can this be achieved inside of Salesforce?
Select the answer
1 correct answer
A.
Create a custom report type with Accounts, Cases & Opportunities
B.
Use the standard report type for Accounts, Cases & Opportunities
C.
Create a Joined Report
D.
Create a Matrix Report

Quiz

9/10
What is the maximum file size that can be uploaded in CRM Content?
Select the answer
1 correct answer
A.
10GB
B.
100MB
C.
2GB
D.
500MB

Quiz

10/10
What is a capability of Territory management? Choose 2 answers
Select the answer
2 correct answers
A.
The ability to use account criteria to expand a private sharing model
B.
Territory hierarchy replaces the role hierarchy for sharing
C.
Support for complex and frequently changed sales organization structures
D.
The ability to use opportunity criteria to expand a private sharing model
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Info quiz:

  • Quiz name:Salesforce Certified Advanced Administrator (SU21)
  • Total number of questions:328
  • Number of questions for the test:50
  • Pass score:80%

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