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Guide for Salesforce Certified Education Cloud Consultant

Quiz Salesforce Certified Education Cloud Consultant

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/ 10

Quiz

1/10
A consultant is working with a customer who already uses Salesforce and wants to install the Education Data Architecture (EDA). The consultant has confirmed that EDA can work in the customer's existing environment. Which two locations can the consultant visit to install EDA in the existing environment? Choose 2 answers.
Select the answer
2 correct answers
A.
Salesforce.org website
B.
EDA repository in GitHub
C.
Partner Community
D.
Salesforce AppExchange

Quiz

2/10
A university's Study Abroad office getting ready to implement Salesforce to streamline internal processes. In the past, most of the work was done using spreadsheets and paper. The office is unsure which metrics to use to determine whether the implementation project is successful. Which two metrics should the consultant recommend? Choose 2 answers.
Select the answer
2 correct answers
A.
Percentage of staff logins each month
B.
Volume of emails to the office
C.
Time saved when creating business reports
D.
Number of student phone inquiries

Quiz

3/10
A university has hired a consultant to help it plan the campus's enterprise roadmap for Salesforce. The CIO wants to use a single. Salesforce org across the university and is interested in learning more about the Education Data Architecture (EDA). The university has two existing Salesforce orgs, one uses Person Accounts, and the other org uses a custom data architecture. What should the consultant do first lo assess the situation?
Select the answer
2 correct answers
A.
Submit a Salesforce Support case to merge orgs.
B.
Install EDA into one of the production environments.
C.
Document solution requirements from the groups involved.
D.
Create a new Salesforce org using EDA as the foundation.

Quiz

4/10
A CRM committee for a university has asked a consultant about the major release cadence of Salesforce.org and Salesforce.com platform enhancements. When are Salesforce.org releases?
Select the answer
1 correct answer
A.
Approximately two weeks after Salesforce.com releases
B.
Approximately one month before Salesforce.com releases
C.
Approximately two weeks before Salesforce.com releases
D.
Approximately one month after Safesforce.com releases

Quiz

5/10
An institution's Office of Career Services wants a solution that allows students to schedule appointments with any available ............ directly from a portal. Which feature should the consultant recommend to meet the requirement?
Select the answer
1 correct answer
A.
Email to Case
B.
Success Teams
C.
Advising Pools
D.
Early Alerts

Quiz

6/10
A college wants to extend its existing Education Data Architecture org to support the Advancement department's fundraising needs. What should the consultant recommend to meet the requirement?
Select the answer
1 correct answer
A.
Gift Entry Manager
B.
Nonprofit Success Pack
C.
Giving Pages
D.
Elevate

Quiz

7/10
A customer wants to learn more about Salesforce.org solutions built by the community. What are two resources a consultant can recommend? Choose 2 answers.
Select the answer
2 correct answers
A.
Product Documentation: Is a Pro Bono Project the Right Fit
B.
Power of Us Hub Group: CumulusCI (CCI)
C.
Product Documentation: Get Started with Open Source Commons
D.
Power of Us Hub Group: Open Source Commons & Community Sprints

Quiz

8/10
A consultant needs to migrate information from a university's legacy system and reference the corresponding Education Data Architecture (EDA) objects and fields in Salesforce. What should the consultant reference to complete this task?
Select the answer
1 correct answer
A.
EDA Data Dictionary
B.
Lightning Connect
C.
Data Loader
D.
EDA Settings

Quiz

9/10
Recruitment Staff want to use their university login when accessing Salesforce. Which identity management feature should the consultant use?
Select the answer
1 correct answer
A.
Named Credentials
B.
Two-factor Authentication
C.
Social Sign-On
D.
Single Sign-On

Quiz

10/10
Student Services is preparing to migrate student Incident and Incident Resolution data from its old system to a Salesforce.org that uses the Education Data Architecture (EDA). Which two objects should the consultant use? Choose 2 answers.
Select the answer
2 correct answers
A.
Attribute
B.
Case
C.
Case Comment
D.
Behavior Response
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Info quiz:

  • Quiz name:Salesforce Certified Education Cloud Consultant
  • Total number of questions:81
  • Number of questions for the test:50
  • Pass score:80%

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