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Quiz
Question 1/101/10
Two users in the same opportunity record are seeing different fields. What is the reason for this?
Select the answer:Select the answer
1 correct answer
A.
The missing fields are marked as hidden in Object Manager.
B.
The users are assigned different profiles and page layouts.
C.
The users have been configured with different Locales.
The users are assigned different profiles and page layouts, which determine the fields they can see and edit on the opportunity record.
Right Answer: B
Quiz
Question 2/102/10
A Salesforce associate deletes an Account of a company that recently went out of business. Which other related records are automatically deleted?
Select the answer:Select the answer
1 correct answer
A.
Any related leads
B.
Any related cases
C.
Any related opportunities
When an account is deleted, any related opportunities are also deleted, unless they are closed or have a contract associated with them.
Right Answer: C
Quiz
Question 3/103/10
Which tool creates a visual representation of objects and their relationships?
Select the answer:Select the answer
1 correct answer
A.
App Launcher
B.
Object Manager
C.
Schema Builder
Schema Builder is a tool that creates a visual representation of objects and their relationships, and allows you to modify them.
Right Answer: C
Quiz
Question 4/104/10
Get Cloudy Consulting's growing marketing team is on a custom profile named Marketing Team.' The team currently has Read access to leads and opportunities- Two marketing managers need Edit access on leads. What should the Salesforce associate do to grant them the access they need?
Select the answer:Select the answer
1 correct answer
A.
Create a permission set that grants Edit access to leads and assign it to the marketing managers.
B.
Create a permission set that grants Edit access to leads and assign it to the marketing team.
C.
Create a new profile that grants Edit access to leads and assign it to the marketing managers.
Creating a permission set that grants Edit access to leads and assigning it to the marketing managers is the best way to grant them the access they need, without affecting the other users on the marketing team profile.
Right Answer: A
Quiz
Question 5/105/10
Get Cloudy Consulting requires a value in the Status field every time a record is created or edited. What should they do to enforce this?
Select the answer:Select the answer
1 correct answer
A.
Make the field required in Object Manager.
B.
Make the field required with a validation rule.
C.
Make the field required in organization-wide defaults.
Making the field required in Object Manager is the simplest way to enforce that a value is entered every time a record is created or edited.
Right Answer: A
Quiz
Question 6/106/10
A Salesforce associate has been asked to identify all contacts that have had interactions with their company in the last year. What should the associate do to identify these contacts?
Select the answer:Select the answer
1 correct answer
A.
Look at the contact's Last Modified Date.
B.
Look at the active field.
C.
Look at the last related activity date.
The last related activity date is a field on the contact object that shows the date of the most recent task or event related to the contact. This can be used to identify contacts that have had interactions with the company in the last year.
Right Answer: C
Quiz
Question 7/107/10
When a sales rep needs to give an additional discount for an opportunity, a manager needs to review and authorize the discount request. What should be used to lock the record before a decision is made?
Select the answer:Select the answer
1 correct answer
A.
validation rule
B.
Approval process
C.
Page layout
An approval process is a workflow that defines the steps and criteria for approving a record. It can be used to lock the record before a decision is made, and send email alerts and tasks to the approvers.
Right Answer: B
Quiz
Question 8/108/10
A manager can see all of the records owned by their team, but not records owned by other teams. How is access to the records being controlled?
Select the answer:Select the answer
1 correct answer
A.
Permission Sets
B.
Profiles
C.
Role Hierarchy
The role hierarchy is a way of controlling access to records based on the user’s position in the organization. A user can see all of the records owned by themselves and the users below them in the hierarchy, but not records owned by users above them or in a different branch.
Right Answer: C
Quiz
Question 9/109/10
Get Cloudy Consulting gets 90°^b of its business from trade shows. Sales reps create many lead records during these events, but they often forget to change the Lead Source field toTrade Show'. What should help the sales reps when they create these lead records?
Select the answer:Select the answer
1 correct answer
A.
Make an assignment rule named Trade Show' to only assign leads to sales reps.
B.
Format a validation rule requiring the Lead Source field to equal Trade Show'.
C.
Change the default value of the Lead Source field from 'Web' to Trade Show'.
Changing the default value of the Lead Source field from ‘Web’ to ‘Trade Show’ is the best way to help the sales reps when they create these lead records, as it will automatically populate the field with the correct value, and save them time and effort.
Right Answer: C
Quiz
Question 10/1010/10
What should the account owner at Get Cloudy Consulting use to learn the sum of the amount for each opportunity?
Select the answer:Select the answer
1 correct answer
A.
The Opportunity related list
B.
A custom report type
C.
A Roll-Up Summary field
A roll-up summary field is a field on the parent object that calculates the sum, average, min, or max of a field on the child records. It can be used to learn the sum of the amount for each opportunity related to an account.
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