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Guide for Salesforce Certified Platform Administrator

Quiz Salesforce Certified Platform Administrator

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Quiz

1/10
Cloud Kicks wants a report to categorize accounts into small, medium, and large based on the dollar
value found in the Contract Value field. Which feature should a Platform Administrator use to meet
this request?
Select the answer
1 correct answer
A.
Group Rows
B.
Filter Logic
C.
Detail Column
D.
Bucket Column

Quiz

2/10
Universal Containers wants to ensure that cases are routed to the right people at the right time, but
there is a growing support organization. The business wants to be able to move people around and
adjust the work they get without having to request extra assistance or rely on the administrator
teams. Which tool allows the business to control its own assignment of work?
Select the answer
1 correct answer
A.
Case Assignment Rules
B.
Email-to-Case
C.
Omni-Channel
D.
Lead Assignment Rules

Quiz

3/10
Cloud Kicks is concerned that not everyone on the sales team is entering key data into accounts and
opportunities that they own. Also, the team is concerned that if the key information changes, it does
not get updated in Salesforce. A Platform Administrator wants to get a better understanding of their
data quality and record completeness. What should the administrator do to accomplish this?
Select the answer
1 correct answer
A.
Explore AppExchange for data quality and record completeness solutions.
B.
Create a report for Accounts and Opportunities highlighting missing data.
C.
Subscribe the sales reps to a monthly report for accounts and opportunities.
D.
Configure the key fields as required fields on the page layout.

Quiz

4/10
Northern Trail Outfitters has two different sales processes: one for business opportunities with four
stages and one for partner opportunities with eight stages. Both processes will vary in page layouts
and picklist value options. What should a Platform Administrator configure to meet these
requirements?
Select the answer
1 correct answer
A.
Different page layouts that control the picklist values for the opportunity types
B.
Separate record types and sales processes for the different types of opportunities
C.
Validation rules that ensure that users are entering accurate sales stage information
D.
Public groups to limit record types and sales processes for opportunities

Quiz

5/10
Cloud Kicks has hired a new sales executive who wants to implement a document merge solution in
Salesforce. How should a Platform Administrator implement this solution?
Select the answer
1 correct answer
A.
Download the solution from AppExchange.
B.
Install a package from the Partner Portal.
C.
Create a managed package in AppExchange.
D.
Configure the package from Salesforce Setup.

Quiz

6/10
How should a Platform Administrator view Currencies, Fiscal Year settings, and Business Hours in
Salesforce?
Select the answer
1 correct answer
A.
User Management Settings
B.
Company Settings
C.
Custom Settings
D.
Feature Settings

Quiz

7/10
A VP of sales needs to report on records owned by individuals in various parts of the role hierarchy.
The organization-wide default is set to Private. What should a Platform Administrator configure to
achieve this?
Select the answer
1 correct answer
A.
Field-Level Security
B.
Sharing Rules
C.
Permission Sets
D.
Restriction Rules

Quiz

8/10
A Platform Administrator at Cloud Kicks has created an approval process for time-off requests. Which
two automated actions are available for the administrator to add as part of the approval process?
Select the answer
2 correct answers
A.
Field Update
B.
Email Alert
C.
Chatter Post
D.
Autolaunched Flow

Quiz

9/10
At Cloud Kicks, sales reps use discounts on the opportunity record to help win sales on particular
products. When an opportunity is won, they then have to manually apply the discount to the related
opportunity products. The sales manager has asked if there is a way to automate this time-
consuming task. What should a Platform Administrator use to deliver this requirement?
Select the answer
1 correct answer
A.
Approval Process1
B.
Formula Field2
C.
Flow Builder3
D.
Prebuilt Macro4

Quiz

10/10
A Platform Administrator at Cloud Kicks is setting up a new Salesforce instance. The business
requirements mandate that the marketers are given access to opportunities in order to maintain the
campaign relationships on each opportunity. The administrator decides to assign the Marketing User
profile. What should the administrator do next to achieve this requirement?
Select the answer
1 correct answer
A.
Edit the object permissions to include Opportunity.
B.
Add a custom permission set to include Opportunity.
C.
Edit the role to enable Sales access.
D.
Configure the assigned apps to include Opportunity.
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Info quiz:

  • Quiz name:Salesforce Certified Platform Administrator
  • Total number of questions:148
  • Number of questions for the test:50
  • Pass score:80%

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