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Guide for Process-Automation: Salesforce Process Automation Accredited Professional

Quiz Process-Automation: Salesforce Process Automation Accredited Professional

Updated on 2026/09/08

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Guide for Process-Automation: Salesforce Process Automation Accredited Professional

Updated on 2026/09/08

Randomized | 10 Questions per Test | 20 Minutes | 70% to pass

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Question: / 10

4.8

Quiz

Question 1/101/10

The Salesforce Admin needs to automate a process that sends an approval request to the VP of Sales
for any account record that changes from Prospect to New Customer. What process automation
capabilities would the Admin use to meet this requirement?

Select the answer:Select the answer

1 correct answer

Use an Apex Trigger to change the Account field value from "Prospect" to "Customer" and email the Account Owner as a reminder to get an approval from their Manager.

Use a Record-Triggered Flow to change the Account field value from "Prospect" to "Customer" and email the Account Owner.

Use a Flow to update the field and trigger an Approval Process to notify the VP of Sales.

Use a Process to monitor the changed field value on the Account object from "Prospect" to "Customer" and an action to submit the record to an Approval Process.

The correct answer is D.
The requirement is to automate what happens when an Account changes from Prospect to New Customer, and specifically to send an approval request to the VP of Sales. That means the solution needs to:
1. Detect when the Account field changes from one specific value to another.
2. Automatically submit the record into an approval process.
3. Notify the appropriate approver, which in this case is the VP of Sales.
Why D is correct:
A Process can monitor changes to a record field, such as the Account status changing from Prospect to New Customer. Once that condition is met, the process can use an action to submit the record to an Approval Process. This is the best match for the requirement because approval submission is the key action needed, and the process is triggered by the field value change.
Why the other options are incorrect:
A. Use an Apex Trigger to change the Account field value from "Prospect" to "Customer" and email the Account Owner as a reminder to get an approval from their Manager.
This is not correct because:
- It changes the field value in Apex, but the requirement does not say the system should change the value.
- It sends an email reminder instead of submitting an approval request.
- It mentions the Account Owner’s Manager, not the VP of Sales.
- Apex is more complex than needed for this use case.
B. Use a Record-Triggered Flow to change the Account field value from "Prospect" to "Customer" and email the Account Owner.
This is not correct because:
- It updates the field and sends an email, but does not submit the record for approval.
- The requirement specifically asks for an approval request to the VP of Sales.
- A flow can help automate the process, but this option does not include the approval step.
C. Use a Flow to update the field and trigger an Approval Process to notify the VP of Sales.
This sounds closer, but it is not the best answer because:
- It focuses on a flow updating the field and triggering approval, but the key automation capability being tested here is the ability to submit a record to an approval process based on a field change.
- In the context of the choices, the Process option is the one that directly matches the classic Salesforce automation pattern of monitoring a field change and submitting the record for approval.
Summary:
The best solution is to use a Process that watches for the Account field changing from Prospect to New Customer and then submits the record to an Approval Process. That is exactly what option D describes.

Right Answer: D

Quiz

Question 2/102/10

An Administrator needs to notify the CEO via email requesting sign-off anytime an Opportunity’s
discount reaches higher than 40%. Which tool should the Administrator use to accomplish this?

Select the answer:Select the answer

1 correct answer

Process Builder

Flow Builder

Apex Trigger

Approvals

Quiz

Question 3/103/10

Which Process Builder component determines when a process runs?

Select the answer:Select the answer

1 correct answer

Criteria

Trigger

Action

Screen

Quiz

Question 4/104/10

Universal Container (UC) recently migrated to Lightning Experience. How can UC allow users to
upload a file during a Flow?

Select the answer:Select the answer

1 correct answer

Custom Lightning Component

Apex + Visualforce

File Upload standard Screen Component

Node.js

Quiz

Question 5/105/10

Which two types of flows are supported by Salesforce Flow?

Select multiple answer: (Choose 2)Select the answer

2 correct answers

Remote Flows

Autolaunched Flows

Screen Flows

Managed Flows

Quiz

Question 6/106/10

An administrator wants to update a record, in the future, when a specified time is reached. Which
tool should the Administrator use?

Select the answer:Select the answer

1 correct answer

Approvals

Process Builder

Workflow Rules

Flow Builder

Quiz

Question 7/107/10

Which tools are included with the Lightning Flow product?

Select the answer:Select the answer

1 correct answer

Lightning Experience and Flow Builder

Process Builder, Flow Builder, and Approvals

Process Builder and Flow Builder

Lightning App Builder and Process Builder

Quiz

Question 8/108/10

Which three building blocks are used to create a Flow?

Select multiple answer: (Choose 3)Select the answer

3 correct answers

Resources

Screens

Connectors

Elements

Process

Quiz

Question 9/109/10

Which three of the following are the key components to build a process in Process Builder?

Select multiple answer: (Choose 3)Select the answer

3 correct answers

Action

Scheduler

Timer

Criteria Node

Trigger

Quiz

Question 10/1010/10

An administrator wants to route an employee’s time-off request to their manager for approval.
Which tool should the administrator use?

Select the answer:Select the answer

1 correct answer

Process Builder

Approvals

Workflow Rules

Flow Builder

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Quiz name:Process-Automation: Salesforce Process Automation Accredited Professional
Total number of questions:166
Number of questions for the test:50
Pass score:80%

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