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Guide for SAP Certified Technology Associate - SAP Emarsys Customer Engagement Implementation

Quiz SAP Certified Technology Associate - SAP Emarsys Customer Engagement Implementation

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/ 10

Quiz

1/10
What information does the email channel set up form collect? Note: There are 3 correct Answer: to this question.
Select the answer
3 correct answers
A.
Website information
B.
Sending volumes
C.
Product information
D.
Email performance
E.
Historic sales information

Quiz

2/10
In which node can you choose filters and conditions such as "Country equals US"?
Select the answer
1 correct answer
A.
Didn’t click link
B.
Quick filter
C.
Email behavior check
D.
Filter switch

Quiz

3/10
What is an SSL certificate used for? Note: There are 2 correct Answer: to this question.
Select the answer
2 correct answers
A.
It is used by the sender policy framework (SPF) to authenticate outbound emails.
B.
It is used by the SAP Emarsys Customer Engagement API for secure data transfer.
C.
It is used to implement SAP Emarsys Customer Engagement password authentication and IP restrictions.
D.
It is used to encrypt the access to SAP Emarsys Customer Engagement services and customers’ link domains.

Quiz

4/10
Which mandatory steps do you need to complete before you can attempt your first API call? Note: There are 2 correct to this question.
Select the answer
2 correct answers
A.
Create an SAP Emarsys Customer Engagement login.
B.
Create an API user.
C.
Configure authentication.
D.
Download the Postman collection.

Quiz

5/10
How do you build a segment for contacts who recently opened an email, visited the website or made a purchase?
Select the answer
1 correct answer
A.
Analytics > Customer Lifecycle > Average Order > Order made (x) days ago = 0-100
B.
Analytics > Customer Lifecycle > Average Order > Buyer Status = Platinum
C.
Analytics > Customer Lifecycle > Customer Lifecycle > Days since last engagement = 0-15
D.
Analytics > Customer Lifecycle > Customer Lifecycle > Customer lifecycle stage = Defecting customer

Quiz

6/10
Where can you check the average purchase details of a contact? Note: There are 2 correct Answer: to this question.
Select the answer
1 correct answer
A.
Content > Predict Dashboard > Data Sources > Live Validator
B.
Search > Search by email address > Edit Contact > Unified Customer Profile
C.
Analytics > Customer Lifecycle > Customer Lifecycle
D.
Contacts > Segments > Edit Segment > Display Contacts > Edit Contact > Unified Customer Profile

Quiz

7/10
Which database cannot be used for campaign personalization in SAP Emarsys Customer Engagement?
Select the answer
3 correct answers
A.
Amazon Redshift
B.
Microsoft SQL Server
C.
MySQL
D.
Google BigQuery

Quiz

8/10
You want to create a new Lookalike Audience for Facebook in CRM Ads, but a status error message appears saying "Too few contacts”. How is this possible? Note: There are 2 correct Answer: to this question.
Select the answer
1 correct answer
A.
The audience is updated on a daily basis only.
B.
The audience was archived.
C.
The network audience was created but there are not enough contacts.
D.
The network audience was created but the transfer of the contacts failed.

Quiz

9/10
Sarah left a product in her cart on your website. You’d like to build an automated customer journey so that she completes her purchase. Which trigger option from the list below do you need to use in your Interactions program?
Select the answer
2 correct answers
A.
Web Extend event
B.
Wishlist event
C.
Product catalog update
D.
Mobile event

Quiz

10/10
You are tasked with setting up a new product feed for SAP Emarsys Customer Engagement. What rules should you follow to ensure the feed is accepted? Note: There are 2 correct Answer: to this question.
Select the answer
1 correct answer
A.
Include the field names in the first row.
B.
Leave fields empty when they do not have a value.
C.
Use a pipe to separate fields.
D.
Use ASCII encoding.
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Info quiz:

  • Quiz name:SAP Certified Technology Associate - SAP Emarsys Customer Engagement Implementation
  • Total number of questions:70
  • Number of questions for the test:50
  • Pass score:80%

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