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Guide for ServiceNow Certified System Administrator

Quiz ServiceNow Certified System Administrator

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/ 10

Quiz

1/10
Knowledge Base Search results can be sorted by which of the following? (Choose three.)
Select the answer
3 correct answers
A.
Most recent update
B.
Popularity
C.
Relevancy
D.
Manager assignment
E.
Number of views

Quiz

2/10
What is a formatter? Select one of the following.
Select the answer
1 correct answer
A.
A formatter allows you to configure applications on your instance
B.
A formatter is a form element used to display information that is not a field in the record
C.
A formatter allows you to populate fields automatically
D.
A formatter is a set of conditions applied to a table to help find and work with data

Quiz

3/10
What is the Import Set Table?
Select the answer
1 correct answer
A.
A table where data will be placed, post-transformation
B.
A table that determines relationships
C.
A staging area for imported records
D.
A repository for Update Set information

Quiz

4/10
What is the purpose of a Related List?
Select the answer
1 correct answer
A.
To create a one-to-many relationship
B.
To dot-walk to a core table
C.
To present related fields
D.
To present related records

Quiz

5/10
Which are valid Service Now User Authentication Methods? (Choose three.)
Select the answer
3 correct answers
A.
XML feed
B.
Local database
C.
LDAP
D.
SSO
E.
FTP authentication

Quiz

6/10
What is a Dictionary Override?
Select the answer
1 correct answer
A.
A Dictionary Override is an incoming customer update in an Update Set which applies to the same objects as a newer local customer update
B.
A Dictionary Override is the addition, modification, or removal of anything that could have an effect on IT services
C.
A Dictionary Override is a task within a workflow that requests an action before the workflow can continue
D.
A Dictionary Override sets field properties in extended tables

Quiz

7/10
In what order should filter elements be specified?
Select the answer
1 correct answer
A.
Field, Operator, then Value
B.
Field, Operator, then Condition
C.
Operator, Condition, then Value
D.
Value, Operator, then Field

Quiz

8/10
Which would NOT appear in the History section of the Application Navigator?
Select the answer
1 correct answer
A.
Records
B.
UI Pages
C.
Lists
D.
Forms

Quiz

9/10
What is a characteristic of importing data into ServiceNow?
Select the answer
1 correct answer
A.
An existing Transform Map can be used one time on the same import set
B.
Coalesce fields are used only after running Transform
C.
Any user can manage and set up import sets
D.
An existing Transform Map can be used multiple times on the same import set

Quiz

10/10
Which one of the following statements is a recommendation from ServiceNow about Update Sets?
Select the answer
1 correct answer
A.
Avoid using the Default Update set as an Update Set for moving customizations from instance to instance
B.
Before moving customizations from instance to instance with Update Sets, ensure that both instances are different versions
C.
Use the Baseline Update Set to store the contents of items after they are changed the first time
D.
Once an Update Set is closed as "Complete", change it back to "In Progress" until it is applied to another instance
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Info quiz:

  • Quiz name:ServiceNow Certified System Administrator
  • Total number of questions:60
  • Number of questions for the test:50
  • Pass score:80%

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