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Guide for PEGACPDC25V1: Pegasystems Certified Pega Decisioning Consultant 25

Quiz PEGACPDC25V1: Pegasystems Certified Pega Decisioning Consultant 25

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/ 10

Quiz

1/10
U+ Bank observes that some customers receive the same credit card offer multiple times within a
short period, which results in dissatisfaction. The bank wants to suppress a specific credit card offer if
it has been shown three times within seven days.
What should you configure in the Contact Policy to prevent a specific credit card offer from being
shown to a customer more than three times in seven days?
Select the answer
1 correct answer
A.
Set the Tracking Level to Group and the Outcome Type to Impressions.
B.
Set the Tracking Level to Group and the Outcome Type to Clicks.
C.
Set the Tracking Level to Action and the Outcome Type to Impressions.
D.
Set the Tracking Level to Action and the Outcome Type to Clicks.

Quiz

2/10
A mortgage company defines a new suppression policy to limit promotional emails for home loan
offers. The policy is complete, but it must be applied to all to home loan actions. The implementation
team must associate this policy with the appropriate business structure.
Where should the team associate the contact policy to apply it to home loan promotions?
Select the answer
1 correct answer
A.
The Engagement policy tab to apply the policy to home loan action group.
B.
The Contact policy configuration to update outcome tracking preferences only.
C.
The Constraints tab to edit customer contact limits for email channels.
D.
The Designer settings to modify global suppression rules for home loan action group.

Quiz

3/10
In the following figure, a volume constraint uses the Return any action that does not exceed
constraint mode with the three following action type constraints that have remaining limits:
1. Maximum 50 Daily with Action: Protect Your Device, 5 remaining
2. Maximum 75 Daily with Action: MyFone Buds, 7 remaining
3. Maximum 25 Daily with Action: MyFone AirPods Pro, 0 remaining
A customer, CUST-01, qualifies for all the three actions. Given this scenario, how many actions does


the system select for CUST-01 in the outbound run?

Certification Exam PEGACPDC25V1: Pegasystems Certified Pega Decisioning Consultant 25 Pegasystems Pegasystems-PEGACPDC25V1 1-1001811282
Select the answer
1 correct answer
A.
3
B.
0
C.
2
D.
1

Quiz

4/10
A financial services organization introduces a new policy that limits each customer to two
promotional emails per month. To meet compliance requirements, the implementation team must
configure this limit in the Next-Best-Action Designer.
Which configuration steps achieve the desired email frequency limit?
Select the answer
1 correct answer
A.
Set customer contact limits for the email channel with a two-message monthly restriction.
B.
Configure an engagement policy that applies email limits to customer groups only.
C.
Create a suppression policy that uses a two-email threshold and a monthly tracking period.
D.
Establish context-level limits that track two monthly interactions across channels.

Quiz

5/10
An outbound run identifies 150 Standard card offers, 75 on email, and 75 on the SMS channel. If the


following volume constraint Is applied, how many actions are delivered by the outbound run?

Certification Exam PEGACPDC25V1: Pegasystems Certified Pega Decisioning Consultant 25 Pegasystems Pegasystems-PEGACPDC25V1 2-1368812378
Select the answer
1 correct answer
A.
75 emails 25 SMSes
B.
100
C.
75 SMSes and 25 emails
D.
150

Quiz

6/10
A customer qualifies for Standard card (priority 60), Rewards card {priority 40), and Premium card
{priority 30). Standard card volume is exhausted. Rewards card has remaining volume, and Premium
card has remaining volume. The system uses "Return any action that does not exceed constraint"
mode.
Which actions does the customer receive in this scenario?
Select the answer
1 correct answer
A.
Standard card only as highest priority action
B.
No actions due to Standard card volume exhaustion
C.
Premium card only as lowest priority available action
D.
Rewards card and Premium card as available actions

Quiz

7/10
U+Bank presents various credit card offers to Its customers on Its website. The bank uses AI to
prioritize the offers according to customer behavior. After the introduction of the Gold credit card
offer, the offer click-through propensity decreased to 0.42.
What does the decrease in the propensity value most likely indicate?
Select the answer
1 correct answer
A.
Similar customers purchase other offers.
B.
Similar customers show interest in the offer.
C.
Similar customers ignore the offer.
D.
Similar customers do not qualify for the offer.

Quiz

8/10
MyCo,a telecom company, recently introduced a new mobile handset offer, MyFone 14 Pro, for its
premium customers. As the bank has financial targets to meet, the business decides to boost the
MyFone 14 Pro offer.
As a decisioning architect, how can you ensure that the MyFonel4 Pro offer is prioritized over other
offers7
Select the answer
1 correct answer
A.
Increase the business weight of the MyFone 14 Pro offer.
B.
Increase the business value of the MyFone 14 Pro offer.
C.
Increase the context weight of the MyFone 14 Pro offer.
D.
Increase the starting propensity of the MyFone 14 Pro offer.

Quiz

9/10
As a decisioning architect, how can you optimize the strategies that are based on Insights that you
gain from the AI Insight feature in the Customer Profile Viewer?
Select the answer
1 correct answer
A.
By understanding how engagement policies are being used and why certain actions are filtered
B.
By integrating social media analytics into the Customer Profile Viewer
C.
By understanding how action performance is used and why new actions are required
D.
By generating automated marketing campaigns based on customer data

Quiz

10/10
MyCo, a telecom company, notices that when customers call to check on bill status, 80% of the time,
they received the wrong offer promotion, leading to customer dissatisfaction. The company decides
to boost customers' needs in the prioritization formula, to Improve sales in the current quarter.
Which arbitration factor do you configure to implement the requirement?
Select the answer
1 correct answer
A.
Context weighting
B.
Business value
C.
Propensity
D.
Business weighting
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