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Guide for OmniStudio-Consultant: Salesforce Certified OmniStudio Consultant Exam

Quiz OmniStudio-Consultant: Salesforce Certified OmniStudio Consultant Exam

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/ 10

Quiz

1/10
Which three use cases should be implemented using Calculation Procedures and matrices?
Choose 3 answers
Select the answer
3 correct answers
A.
Use a house's address, size, and age of the building to determine an insurance premium.
B.
Use rules to determine eligible insurance products based on a house's address and age of the building.
C.
Use location and past usage to determine the monthly cost for an energy product.
D.
Use the product color and capacity to determine the price of a product.
E.
Use risk factors for an insured item to determine different insurance product options.

Quiz

2/10
When designing OmniScripts, which three best practices should consultants recommend to increase
user adoption?
Choose 3 answers
Select the answer
3 correct answers
A.
Prefill data for users when possible
B.
Replicate existing processes as-is
C.
Provide keystroke commands for data entry
D.
Divide complex processes into sections
E.
Provide user help text

Quiz

3/10
A company has a legacy application to display customer information. The application currently uses
custom CS / HTML to display information in the company's color scheme and fonts. The application
also provides users will access to more than 25 processes. Recently, a new project was started to
build a 360° view using FlexCards to replace the legacy application.
In this scenario, which three FlexCard features should the consultant recommend?
Choose 3 answers
Select the answer
3 correct answers
A.
Actions
B.
Custom Styles
C.
Menu elements
D.
Data tables
E.
Newport Design System

Quiz

4/10
What is the purpose of Step elements in OmniScript?
Select the answer
1 correct answer
A.
Allows the user to input data
B.
Groups elements that extract data
C.
Enables the use of repeatable blocks
D.
Organizes the script into one or more pages

Quiz

5/10
Which two functions can be performed by DataRaptors?
Choose 2 answers
Select the answer
2 correct answers
A.
Transform data
B.
Combine requests into a single response
C.
Read and write data to external systems
D.
Read and write data to Salesforce

Quiz

6/10
A company has an existing OmniScript that agents use to create new billing accounts. It currently has
three steps to capture the required information:
• Step 1: account name and legal number
• Step 2: billing cycle and monthly due date
• Step 3: email and telephone number
After each step, a DataRaptor is used to update the account information in Salesforce.
Following best practices, which two improvements can the consultant recommend for this
OmniScript?
Choose 2 answers
Select the answer
2 correct answers
A.
Create a reusable OmniScript for this process
B.
Use a single DataRaptor to save the information
C.
Combine the three steps into one step
D.
Configure the save for later property

Quiz

7/10
Agents for an insurance company need to know the current and past weather conditions when
creating claims for customers. The consultant implements a FlexCard for weather conditions in the
console to ensure the agents have access to the information. The FlexCard needs to provide fields
extracted from a weather API and an account field from Salesforce.
According to best practice, what data source should be used?
Select the answer
1 correct answer
A.
Streaming API
B.
DataRaptor Extract
C.
REST
D.
Integration Procedure

Quiz

8/10
A company has deployed an OmniScript that is working as designed. During the process, the
OmniScript has multiple steps that allow the user to review lists of cases, contacts, quotes, orders,
and contracts for an accour
Eachstep uses DataRaptor Extract Actions to retrieve Salesforce dat
a. However, the OmniScript is reaching performance limitations, and the development team warns
that they may begin hitting Governor limits.
Which two suggestions should the consultant propose to address this concern?
Choose 2 answers
Select the answer
2 correct answers
A.
Replace the DataRaptor Extracts with DataRaptor Turbo Extracts
B.
Add Limit filter in DataRaptor Extract
C.
Combine the DataRaptors into an Integration Procedure
D.
Add Order By filter in DataRaptor Extract

Quiz

9/10
How many levels deep can reusable OmniScripts be nested?
Select the answer
1 correct answer
A.
2
B.
5
C.
Unlimited
D.
1

Quiz

10/10
A company needs to create a new quote estimation process for its services team. This process
involves multi; steps. The user needs to enter a variable number of rows of data in order to calculate
the correct final price f the quote. The data that needs to be entered in each row includes:
• Service category
• Number of hours
• Hourly rate
The number of hours should be multiplied with the hourly rate to calculate the total for each row.
Which three OmniScript elements should the consultant recommend to meet these requirements?
Choose 3 answers
Select the answer
3 correct answers
A.
Edit Block
B.
Multi-select
C.
Formula
D.
Step
E.
Input Block
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  • Quiz name:OmniStudio-Consultant: Salesforce Certified OmniStudio Consultant Exam
  • Total number of questions:143
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