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Quiz Organizational-Behaviors-and-Leadership: WGU Organizational Behaviors and Leadership (IBC1)

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Quiz

1/10
Employees A and B work together on the same project team. When the team faces a complex and
difficult problem, the team leader usually asks Employee A to generate alternative solutions for the
team to consider. Experience has shown that Employee A actively searches for additional information
and is more likely to take initiative and to feel that the team can effectively influence the outcomes
of its actions. Employee B tends to do well on jobs that are well structured and routine and tends to
feel that the outcomes of the team's actions are determined by luck or chance.
Which statement is correct?
Select one.
Select the answer
1 correct answer
A.
Employee A exhibits an external locus of control, and Employee B exhibits an internal locus of control.
B.
Employee A exhibits an internal locus of control, and Employee B exhibits an external locus of control.
C.
Employee A exhibits an indeterminate locus of control, and Employee B exhibits a determinate locus of control.
D.
Employee A exhibits a determinate locus of control, and Employee B exhibits an indeterminate locus of control.

Quiz

2/10
Employee A noticed that Employee B was late for work, and A's perception of why B was late will
determine what action A takes in this situation.
Considering attribution theory, which factors will determine A's perception regarding whether B's
behavior was internally or externally caused?
Select one.
Select the answer
1 correct answer
A.
Situation, attributes, and alternatives
B.
Distinctiveness, consensus, and consistency
C.
Creativity, relationships, and expertise
D.
Problem, criteria, and alternatives

Quiz

3/10
A person wants a comfortable life, a sense of accomplishment, and happiness.
Which type of values arethese?
Select one.
Select the answer
1 correct answer
A.
Terminal values
B.
Intermediate values
C.
Determinate values
D.
Instrumental values

Quiz

4/10
Fulfilling a social desire such as affection, acceptance, friendship, or a sense of belonging is an
example of which theory?
Select one.
Select the answer
1 correct answer
A.
Maslow's hierarchy of needs
B.
Three-factor hierarchy
C.
Bigelow's theory of X and Y
D.
Two-factor theory

Quiz

5/10
An employee is motivated by prosperity, economic success, well-being, world peace, and autonomy
and self-reliance in the workplace.
Which of the employee’s motives is an instrumental value?
Select the answer
1 correct answer
A.
Prosperity
B.
Economic success
C.
Autonomy and self-reliance
D.
World peace

Quiz

6/10
An individual set a goal of selling an average of 10 items per call and making a total of 25 sales calls
during the week. The individual kept a careful tally of calls and sales. At the end of the week the
individual had made 25 calls and sold an average of 10.3 items per call.
Which two factors contributed to the individual's success, considering the goal-setting theory of
motivation?
Select one.
Select the answer
1 correct answer
A.
Specificity and self-generated feedback
B.
Specificity and effort-performance expectation
C.
Challenge and other-generated feedback
D.
Challenge and effort-performance expectation

Quiz

7/10
What is a personal view of how one is supposed to act in a given group situation?
Select one.
Select the answer
1 correct answer
A.
Role expectation
B.
Role identity
C.
Role conflict
D.
Role perception

Quiz

8/10
What defines acceptable standards of behavior that are shared by group members?
Select one.
Select the answer
1 correct answer
A.
Group status
B.
Group norms
C.
Group conformity
D.
Group roles

Quiz

9/10
Management has noticed that the quality improvement work group is struggling because members
seem to be working in different directions.
Which suggested action can the company take to increase group cohesiveness?
Select one.
Select the answer
1 correct answer
A.
Physically isolate the group
B.
Make the group larger
C.
Decrease the difficulty of becoming a group member
D.
Establish more rigid roles for group members

Quiz

10/10
Management has noticed that the accounting work group is having difficulty because group
members seem to be working in different directions.
Which suggested action can the company take to increase group cohesiveness?
Select one.
Select the answer
1 correct answer
A.
Establish more rigid role definition for group members
B.
Give individual rewards rather than group rewards
C.
Have the group avoid competition with other groups
D.
Give group rewards rather than individual rewards
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  • Quiz name:Organizational-Behaviors-and-Leadership: WGU Organizational Behaviors and Leadership (IBC1)
  • Total number of questions:78
  • Number of questions for the test:50
  • Pass score:80%

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